7.235 Voice Radio Communications

Question 1

What is the overall policy in regards to Voice Radio Communications?

Answer 1

It is the policy of the department to utilize and enforce uniform communications procedures to enhance the safety of members in field operations, to ensure the most effective use of the fixed and mobile communications systems, and to conform to applicable regulations.

Question 2

Under what circumstances can a field supervisor use the “self-dispatch” feature?

Answer 2

To close out or cancel calls after contacting the person reporting and/or resolving the call.

• After closing out the call, the supervisor is required to advise the dispatcher by sending an administrative message (preferred method) or advising over the radio

Question 3

Under what two circumstances can dispatch send units out of the area?

Answer 3

1. In the event of an emergency, or
2. Approval/direction from an area sergeant

• Includes Cadet and PSR units, but requires sergeant approval

Question 4

Under what two circumstances can dispatch send units out of jurisdiction?

Answer 4

1. A hold has been placed by this department, OR

2. Approved by the area lieutenant

Question 5

When plain clothes units are conducting an operation in an area, who must be notified?

Answer 5

1. A Communications supervisor, AND

2. The area sergeant

Question 6

What is the procedure for an officer who has a complaint about a Communications procedure?

Answer 6

The officer will contact their sergeant to discuss the complaint. The sergeant will then contact the Communications supervisor.

“At no time will complaints be directed to the dispatcher via telephone call or radio broadcast.”