5E Flashcards

1
Q

Corporate culture(n.)

A

-Corporate culture(n.)=The shared values, beliefs and practices of a business.

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2
Q

Official corporate culture(n.)

A

-Official culture(n.)=The values and beliefs that a company is trying to convey to the public. Usually observed in mission statements, logos, slogans, and symbols.

Use this definition=
Official corporate culture(n.)= involves the shared views and values that a business aims to achieve, often outlined in a written format. p. 62, 378

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3
Q

Real corporate culture(n.)

A

-Real culture(n.)=The actual values and beliefs present in a company, observable from dress, behaviour, and the way employees and managers relate to each other.

Use This definition=
Real corporate culture(n.)= involves the shared values and beliefs that develop organically within a business, and are practised on a daily basis by its employees. p. 62, 379

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4
Q

What is the difference between official culture and corporate culture

A

Official corporate culture what is meant to happen= is official really filtering into real.

Real corporate culture not written down=not found in documents and internal focused.

-about official corporate culture being done and being done well is real corporate culture

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5
Q

Importance of creating a positive corporate culture when undertaking business change

A

5E)Q7)Creating a positive corporate culture during times of change is important, as it can help a business’s employees become more open to change, and therefore help create a culture of continual growth. This can allow a business and its employees continue to approach change with their shared views and values in mind to increase the likelihood of the success of the transformation.2

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6
Q

Outline one similarity and one difference between strategies to develop official corporate culture and strategies to develop real corporate culture.

(JUST READ) (DON”T TRY TO REMEMBER THESE SIMILIARITES, REMEMBER THE OTHER ONES ON HERE)

A

5E)Q8)One similarity between strategies to develop official and real corporate culture is that strategies used to improve both would relate to a business and its employees’ shared values and beliefs.1

However, one difference between the types of strategies is that developing official corporate culture often involves changing or publishing a business’s aspirations and intentions, and is usually contained in formal written documents. In contrast, strategies to develop real corporate culture use more informal methods, such as business rituals, that are based on organic daily interactions between employees.2

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7
Q

Examples of Official corporate culture

A

-Shared objectives=Vision statement, mission statement.
-Policies=Established policy and procedure documentation, code of conduct.
-Training=Employee training programs.
-Symbols=Business names, logos, and slogans.
-Uniform=Regulations around employee attire.

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8
Q

Examples of Real Corporate culture

A

-Types of employees=Hiring criteria, staff diversity
-Workplace environment=Office layout
-Business ideologies=Celebrations, rituals
-Management styles=Autocratic, persuasive, consultative, participative, and laissez-faire.

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9
Q

Shared objective(overall impacting thing on official culture)(felix def)

IF WE DID COME ACROUSE THESE, WOULD WE HAVE TO DEFINE THEM, OR CAN I JUST EXPLAIN WHAT THEY ARE, AND THEN CONTINUE THE QUESTION HOWEVER THAT MAY BE

A

Explain it felix=
Publishing or updating a mission statement and vision statement of a business, changing the business objectives and future goals the business wishes to achieve.

Second sentence=
Highlights what the business aspires to achieve, providing a common goal for employees.

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10
Q

Shared objective=
-Mission statements(n.)
-Vision statements(n.)

A

Mission statements(n.)=are written descriptions of a business’s objectives and its chosen approach to achieving them.

Vision statements(n.)=are written descriptions of the future standing that the business hopes to achieve.

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11
Q

Policies(overall impacting thing on official culture)=
-Policies(n.)

A

Policies(n.)=are a set of guidelines that are used to come to decisions in a rationalised way.

Explain it felix=
-Policies=Establishing or amending policies and procedures in documented forms. =Publishing an employee code of conduct.

Second sentence=
Used to create standards for the behaviour of employees in the workplace.

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12
Q

Training(overall impacting thing on official culture)(felix def)

IF WE DID COME ACROUSE THESE, WOULD WE HAVE TO DEFINE THEM, OR CAN I JUST EXPLAIN WHAT THEY ARE, AND THEN CONTINUE THE QUESTION HOWEVER THAT MAY BE

A

Explain it felix=Developing employee training programs,

Second sentence=
Ensures that employees are following the standards set for acceptable behaviour at work.

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13
Q

Symbols(overall impacting thing on official culture)(felix def)

IF WE DID COME ACROUSE THESE, WOULD WE HAVE TO DEFINE THEM, OR CAN I JUST EXPLAIN WHAT THEY ARE, AND THEN CONTINUE THE QUESTION HOWEVER THAT MAY BE

A

Explain it felix=changing business names, logos, and slogans to represent the business as an entity.

Second sentence=
Enables employees and customers to easily identify the business.

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14
Q

Uniform(overall impacting thing on official culture)(felix def)

IF WE DID COME ACROUSE THESE, WOULD WE HAVE TO DEFINE THEM, OR CAN I JUST EXPLAIN WHAT THEY ARE, AND THEN CONTINUE THE QUESTION HOWEVER THAT MAY BE

A

Explain it felix=Implementing guidelines and regulations around employee attire.

Second sentence=
Unites employees, and promotes a business’s professional reputation.

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15
Q

Types of employees(overall impacting thing on real official culture)(felix def)

IF WE DID COME ACROUSE THESE, WOULD WE HAVE TO DEFINE THEM, OR CAN I JUST EXPLAIN WHAT THEY ARE, AND THEN CONTINUE THE QUESTION HOWEVER THAT MAY BE

A

Explain it felix=Tailoring employee hiring criteria to the specific needs of the business, and hiring a from a variety of backgrounds to increase staff diversity

Second sentence=
A business chooses which employees to hire and they should be carefully selected both for their technical skill and their ability to uphold the business’s values.

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16
Q

Workplace environment(overall impacting thing on real official culture)(felix def)

IF WE DID COME ACROUSE THESE, WOULD WE HAVE TO DEFINE THEM, OR CAN I JUST EXPLAIN WHAT THEY ARE, AND THEN CONTINUE THE QUESTION HOWEVER THAT MAY BE

A

Explain it felix=Changing office layout to reflect the desired ways of working.

Second sentence=
The arrangement of the workspace can impact level of interaction between employees.

17
Q

Business ideologies(overall impacting thing on real official culture)(felix def)

IF WE DID COME ACROUSE THESE, WOULD WE HAVE TO DEFINE THEM, OR CAN I JUST EXPLAIN WHAT THEY ARE, AND THEN CONTINUE THE QUESTION HOWEVER THAT MAY BE

A

Explain it felix=
=Organising regular celebrations of employee contributions to the business, and the implementation of rituals to socially gather employees together and allowing them to interact.

Second sentence=
Highlight the standard practices and expectations of employees within the business.

18
Q

Business ideologies=
Rituals(n.)
Celebrations(n.)

A

Rituals(n.)=are behavioural patterns and social gatherings that are often unique to the business.

Celebrations(n.)=are used as a recognition of high employee work ethic and their constructive contribution to the business.

19
Q

Management styles(overall impacting thing on real official culture)(felix def)

IF WE DID COME ACROUSE THESE, WOULD WE HAVE TO DEFINE THEM, OR CAN I JUST EXPLAIN WHAT THEY ARE, AND THEN CONTINUE THE QUESTION HOWEVER THAT MAY BE

A

Explain it felix=Selecting a management style that reflects the business’s environment and aims.

Second sentence=
Affects the relationship between managers and their employees, and therefore impacts their interactions in the workplace

20
Q

Management styles=
Autocratic(n.)
Persuasive(n.)
Consultative(n.)
Participative(n.)
Laissez-faire(n.)

A

Autocratic(adj)=A management style where the leader dictates what the objectives are and how they should be achieved.
Persuasive(adj)=A management style where the leader dictates what the objectives are and persuade employees as to how they should be achieved.
Consultative(adj)=A management style where the leader asks employees for their opinions before making a decision.
Participative(adj)=management style where the leader shares decision making responsibility with their team.
Laissez-faire(n.)=A management style where employees are totally responsible for the decision making and operation of the business.

21
Q

Similarities between real corporate culture and official corporate culture

A

• Both official and real corporate culture are concerned with the shared values and beliefs of people in the business.
• Fostering both a positive official and positive real corporate culture can lead to improved business performance.
• Both official and real corporate culture aim to change the way employees interact with each other and the business.

22
Q

Differences between Real corporate culture and official corporate culture

A

• Official corporate culture is often written in business documents, whereas real corporate culture is usually unwritten.
• Official corporate culture is institutionalised by formal documents and rules, whereas real corporate culture develops organically in unwritten interactions between employees.
• Official corporate culture includes the ideals of businesses, whereas real corporate culture includes what occurs in actuality.

23
Q

ANSWER THE QUESTION STRUCTURE=

Propose and justify two management strategies for developing corporate culture at Subway [6 marks]

A

-def of management strategy#1
-advantage of management strategy#1
-another advantage of management strategy#1

-def of management strategy #2
-advantage of management strategy#2
-another advantage of management strategy#2

24
Q

ANSWER THE QUESTION STRUCTURE=

Explain two strategies that a business can implement to develop corporate culture[4 marks]

A

-Def of any strategy
-How does strategy develop corporate culture
-Def of any strategy
-How does strategy develop corporate culture

25
Q

ANSWER THE QUESTION STRUCTURE=

Explain the strategies Rebecca has used to develop Jolene’s Jewellery’s official and real corporate culture.[4 marks]

WITH CASE STUDY BUT DOES NOT SAY TO REFER TO IT=

A

-Def of any strategy that develops real corporate culture
-How does strategy develop real corporate culture
-Def of any strategy that develops official corporate culture
-How does strategy develop official corporate culture

26
Q

ANSWER THE QUESTION STRUCTURE=

Explain how a change in management style could assist Dario to develop a positive corporate culture at Bubble Bomb. [3 marks]

WITH CASE STUDY BUT DOES NOT SAY TO REFER TO IT=

A

-def of change in management style
-Describe what management style would be taken and how it would benefit the business or a characteristic of it
-Explain how a change in management skill would develop a positive culture at bubble bomb.

27
Q

ANSWER THE QUESTION STRUCTURE=

Propose and justify two management strategies for developing a corporate culture that promotes the achievement of business objectives.[6 marks]

A

-Def of management strategy
-How does management strategy develop corporate culture
-How does management strategy promote the achievement of business objectives

-Def of management strategy
-How does managmenet strategy develop corporate culture
-How does management strategy promote the achievement of business objectives

CONFUSION=WHAT ARE MANAGEMENT STRATEGIES=TEXT BOOK HERE REFER TO THEM AS THOSE STRATEGIES TO IMPROVE CORPORATE CULTURE THAT ARE UNDEFINED IN TEXT BOOK, BUT WHAT REALLY ARE THEY.

One strategy that can be used to develop official corporate culture is publishing or updating mission statements.1

Mission statements are written descriptions of a business’s objectives and its chosen approach to achieving them. As an indicator of a business’s intentions and aspirations, a mission statement can be used to guide employees to contribute to achieving a business’s overall goals.2

For example, a mission statement can outline how employees are expected to complete their work, leading to greater employee productivity, increased sales, and therefore meet a business’s objective to make a profit.3

Additionally, a strategy to develop real corporate culture is tailoring employee hiring criteria to the specific needs of the business.4

Creating criteria when hiring new employees can ensure that new employees joining the business have values aligned with the business’s existing culture, possess the appropriate skills to perform at a high standard, and have the business’s interests in mind when they start work.5

Hiring skilled employees that understand the business’s interests can help achieve its objective of improving effectiveness. Employees can use their skills to increase productivity, and work towards achieving business goals, therefore improving effectiveness.6