5A Flashcards
Change management(n.)=
Change management(n.)=The process of implementing strategies that prepare an organization to undergo a transformation
Leadership in change management(n.)=
Leadership in change management(n.)=is the ability to positively influence and motivate employees towards achieving business objectives during a transformation.
Characteristics of a leader(NOT IMPORTANT AT ALL)
A leader must=
• assess the present situation and conditions in which they are travelling.
• have in their heads a clear vision of where they are heading.
• organise all the resources necessary to achieve the change in direction.
• clearly communicate that vision to everyone involved, so that they are aware, comfortable, and confident in the captain’s decision.
• inspire the employees to work towards the new objective.
• be alert to any obstacles that may occur along the way, and take corrective action for them.
• check to make sure the information that comes back to them is indicating that they are still heading in the right direction.
Qualities of leadership through change=
• Motivating
• Inspiring
• Responding to feedback
• Guiding and training staff
• Supporting, mentoring, coaching
• Decisiveness
• Acts as a role model
• Maintaining relationships with all key stakeholders in the change process (employees, shareholders, suppliers, etc)
• Clearly communicating business intentions, vision, and objectives
What ways can a Managers demonstrate strong leadership in change management by?
• building a shared vision
• providing ongoing communication
• providing ongoing support
How is building a shared vision established
• building a shared vision involves inspiring employees and informing them of the reasons and benefits of change, as well as the consequences of not changing.
How is providing ongoing communication(n.) established
Felixs new and improved def-
Providing ongoing communication is the ability to clearly give employees instructions and filling them with confidence and trust towards a business transformation.
Other Felix def-
Providing ongoing communication is the ability to clearly give employees instructions and information upon a business transformation, and filling them with confidence and trust in doing so.
Textbook definition-
• providing ongoing communication is established through giving clear instructions to employees, and by instilling them with trust and confidence as they move from current to new practices.
How is providing ongoing support(n .) established
• providing ongoing support is established through counselling, training, and consultation where they aim to coach and mentor employees through the change process.
When a manager builds a shared vision and provides ongoing communication and support, they are?
(don’t need to remember but nice to know)
I. displaying strong leadership in change management and enhancing the business’s ability to transform successfully.
II. aiming to encourage employees to adopt change practices.
What are the 13 change management strategies
staff training(n.)
staff motivation(n)
change in management style(n.)
change in management skills(n.)
Cost cutting(n.)
increased Investment in technology(n.)
Improving quality in production(n.)
Initiating Lean production techniques(n.)
Redeployment if resources(n.)
Innovation(n.)
Global sourcing of inputs as a business opportunity(n.)
Overseas manufacture as a business opportunity(n.)
global outsourcing as a business opportunity(n.)
ANSWER THE QUESTION STRUCTURE=
Explain the importance of leadership in change management.[4 marker]
Def=leadership in change management(n.)
-Explain how this is applied from leadership in change management building a shared vision
-Explain how this is applied from leadership in change management providing ongoing communication
-Explain how this is applied from leadership in change management providing ongoing support
ANSWER THE QUESTION STRUCTURE=
Explain the importance of leadership in change management at subway[2 mark]
Def=leadership in change management(n.)
-Explain how this leadership in change management is applied at subway and how it increases successful nature of a change= building a shared vision/providing ongoing communication/ or providing ongoing support)
