5. a. Information Collection Techniques

Question 1

What are methods for collecting data?

Answer 1

Interviewing and observation
Active reading
Note taking
Active listening

Question 2

What are the five steps in the interview process?

Answer 2

1. Select the person to interview
2. Design the questions
3. Prepare the interview
4. Conduct the interview
5. Follow up after the interview

Question 3

Explain why observation can be important during the interview process.

Answer 3

You can observe someones body language, an example could be a raised eyebrow or a shake of the head.

Question 4

Explain active listening.

Answer 4

Listening is not just hearing something, for the data to be useful the listener has to intentionally, deliberately and purposefully listen. This is known as active listening.

Question 5

Give some examples of primary, secondary and tertiary information.

Answer 5

Primary information - Eyewitness accounts,
Creative works e.g. poetry, art.
Secondary - Media types (radio, TV, newspapers, internet, etc.)
Tertiary - index and/or textual condensation of primary and secondary sources.

Question 6

What is more important, the storage of data or the retrieval?

Answer 6

The retrieval is more important because if it is not retrieved and used, the data is useless.