4 - Attitudes and Persuasion Flashcards

1
Q

when does motivation to reduce cognitive dissonance occur

A

when inconsistencies are self-relevant as affects positive sense of self

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2
Q

what are the 4 conditions for cognitive dissonance

A

realise dissonance has neg consequences
behaviour is of own free will
physical discomfort
attributing physiological arousal to action

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3
Q

how can we directly change attitudes (not maladaptive coping)

A

evaluate and find new info to support a new attitude in line w the behaviour

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4
Q

describe maladaptive coping

A

convincing self the inconsistency and cognition are unimportant through negative means e.g. mockery

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5
Q

how can we indirectly reduce cognitive dissonance

A

self-affirmations to remind self of positive thoughts about self and remind of importance of attitudes to maintain positive self-view

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6
Q

what did the $1 $20 study find

A

$20 had no cog dissonance as attributed lying to reward

$1 had CD and changed att after lying

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7
Q

describe effort justification

A

reducing dissonance between att and bhvr by telling self lots of effort was put in so outcome is more +ive than it really was

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8
Q

why do initiation ceremonies increase enjoyment of being part of the ingroup

A

when doing something unpleasant, look for +ive aspects and downplay -ive, assoc +ive w the group

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9
Q

when do we value the outcome of the effort put into something

A

when experiencing something aversive but we have put effort in

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10
Q

why did the group undergoing the severe initiation enjoy the discussion in the study more

A

invested more psychologically and offset dissonance of effort and boringness w cognition that they enjoyed it

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11
Q

with post-purchase cognitions, what info is attention paid to

A

any that supports info supporting the decision to purchase the product

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12
Q

how do fear appeals work

A

making people uncomfortable to persuade them by offering a solution to the problem

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13
Q

why would fear appeals not work

A

if in denial and see problem as unsolvable

acquiring info through facts and trying to be influenced through emotional appeals and vice versa

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14
Q

what cues are we more likely to focus on under cog load

A

central

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15
Q

what does motivation depend on

A

need for cognition - how much fulfilment and enjoyment is derived from thinking about things

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16
Q

define peripheral cues

A

aspects of the message which aren’t rational arguments but may have a +/-ive influence and need little processing

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17
Q

what is needed for peripheral attitude shifts

A

strong peripheral cues

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18
Q

without motivation, what do we rely on instead

A

message’s speed and length

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19
Q

when are attitude shifts less stable

A

through the peripheral route

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20
Q

why may attitudes stay the same

A

if no more new info is received

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21
Q

study found high personal involvement caused what

A

attention to be paid to argument strength regardless of peripheral cues and increased motivation

22
Q

study found low personal involvement caused what

A

argument strength is irrelevant, more attention paid to argument strength

23
Q

study found what about distraction through cog load

A

least distracted could differentiate between strong/weak arguments, most distracted could not

24
Q

distraction manipulation inhibits what

A

the dominant cognitive response which is to produce counter-arguments

25
what are criticisms of the elaboration likelihood model
not useful to predict, just to explain | doesn't differentiate between cues and arguements well
26
List of the 6 cues of the source
``` Likability Physical/social attractiveness Similarity Expertise Trustworthiness Perceived credibility ```
27
Why does the source’s attractiveness work
Hearing/seeing source can distract us from the message and focus on source’s characteristics
28
How does expertise influence persuasion
Been seen as qualified means deemed to have expertise so take comments more seriously
29
Describe the sleeper effect
Message becomes more persuasive over time when source is forgotten as seen as non-credible at the first exposure
30
How does similarity cause persuasion
If person we like we’re more familiar so pay less attention to message’s content
31
What type of message length is more persuasive
Short, strong ones with objective, central facts which are consistent with target’s original attitude
32
How can attitudes become extreme
If exposed to like-minded people
33
How does repetition affect persuasion
More exposure means more persuasive through mere exposure effect as message appears more credible but need to be familiar w the content
34
List the 4 factors of a target which can affect persuasion
Gender Age Individual differences Mood
35
Why are females persuaded more easily
More socially sensitive as cooperation focused but males are more independence focused
36
How does age influence persuasion
Young adults have less stable attitudes and resistance to authority
37
How do individual differences have an effect
NFC | Those w greater need to evaluate info more likely to express opinions and think about presented info more
38
How does mood affect persuasion
Message making people feel good more persuasive as encourages positive thinking and associate message w it
39
What two things make us more likely to say yes
Commitment: more likely to agree w something consistent w a belief we’ve taken a stand on Consensus: more likely to say yes if we have info others will also say yes
40
Describe door in the face
Give large unrealistic request we know will be rejected then give smaller request
41
2 conditions for door in the face
Requests must be made by same person | Reciprocity used
42
Describe foot in the door
Give small, unobtrusive request we know they'll accept then give the intended large request they'd otherwise not agree to
43
why do people agree to the large request with foot in the door
consistency - they don't want to contradict themselves | commitment
44
foot in the door won't work if what
the large request is too large or small is too small as there won't be a connection so won't feel contradictory
45
what is ingratiation
trying to get others to like oneself by being nice as people are more likely to say yes to those they like
46
what concept do ingratiation and that's not all use
reciprocity as persuadee feels obliged to comply as persuader is adding extras/ being nice or one'll be negatively labelling
47
what is the labelling technique
assigning a trait/belief/attitude to a person then making a request of them consistent with the label
48
what is the low ball technique
changing terms of interaction by adding hidden costs at the end
49
what process underlies the low ball technique
cognitive dissonance as person wants and has committed to the thing then don't go through with it
50
what is the scarcity technique
emphasising desirability of object by saying it's in limited availability, continuing to diminish, and can't have it after a certain amount of time
51
what's the that's not all technique
offering something at high price, not letting persuadee respond for a bit, then present same product at lower price or adding in something at the end