3rd Quarter Merchandising Test 1 Flashcards

1
Q

Case or receptacle for dead human remains.

A

Coffin

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2
Q

Case or receptacle in which human remains are placed for protection, practical utility, and a suitable memory picture.Any box or container of one or more parts in which a dead human body is placed prior to interment, entombment, or cremation which may or may not be permanently interred, entombed, or cremated with the dead human body.

A

Casket

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3
Q

French word “casse”Chest of valuable possessions.Originally a jewelry box.

A

Casket

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4
Q

(FTC definition) A rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, or like material and ornamented and lined with fabric

A

Casket

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5
Q

the purchase, display, and sale of goods

A

Merchandising

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6
Q

goods that are bought and sold

A

Merchandise

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7
Q

Examples of merchandise

A

CasketsVaultsUrns ClothingRegister books, memorial cards, etc.

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8
Q

What is the shape of a coffin?

A

Anthropoidal Shaped (human shaped)

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9
Q

What is the shape of a casket?

A

Rectangular Shaped

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10
Q

Materials from which caskets are made?

A

Wood Metal Polymer Fiberglass

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11
Q

Composition of wood

A

CelluloseLignin

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12
Q

1000’s of tiny hollow cells

A

Cellulose

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13
Q

Glue that binds cellulose togetherAllows wood to breathe

A

Lignin

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14
Q

Types of wood:

A

Solid woodLaminatesWood by products

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15
Q

Two categories of woods

A

HardwoodsSoftwoods

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16
Q

Deciduous / Leaf bearing trees / Close grain patternStrong and tough / More expensive than softwoods.Lose leaves in the fall

A

Hardwoods

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17
Q

Types of Hardwoods

A

Birch Cherry MahoganyMaple Oak Walnut

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18
Q

Constructed from different species of wood.

A

Select hardwoods

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19
Q

Examples of Select Hardwoods

A

cotton woodwillow tulip tree Salix

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20
Q

Select Hardwoods is also called…

A

Salix orWillow

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21
Q

Component parts of a single casket will NOT__________________

A

necessarily be constructed of the same species of wood.

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22
Q

Coniferous (Cone-bearing trees with needles)Less distinct grain patternKnot holes and other imperfections Soft and easy to work

A

Softwoods

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23
Q

Types of softwoods

A

Pine Spruce Cedar Poplar

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24
Q

Cone-bearing

A

Coniferous

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25
Q

Made by uniting superimposed layers of different materials.

A

Laminates

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26
Q

Types of Laminates

A

Wood veneer Artificial laminate

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27
Q

Not cone-bearing; is the ONLY softwood used in making select hardwood caskets.

A

Poplar

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28
Q

Created by gluing thin layer of wood of superior value or excellent grain to an inferior wood.

A

Wood veneer

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29
Q

Created by gluing thin layers of man-made material to an inferior wood or other material.

A

Artificial laminate

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30
Q

Examples of Artificial Laminate

A

Formica Vinyl

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31
Q

Types of Wood by-products

A

Corrugated fiberboard Composition board Plywood

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32
Q

Cardboard

A

Corrugated fiberboard

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33
Q

Particles of wood bonded together with waterproof glue.Different types distinguished by size and shape of wood particles.

A

Composition board

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34
Q

Types of composition boards…

A

Particle boardPressed boardFiberboardHardboardFlakeboard

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35
Q

Wood by products are used in the construction of…

A

Alternative containersCloth covered caskets (offered by York and Batesville Casket Companies)

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36
Q

Thin sheets of wood glued together with grains at right angle to one another.Odd number of sheets so grain on front and back runs same direction.

A

Plywood

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37
Q

Wood is measured in….

A

board feet

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38
Q

Board foot is….

A

1 foot square and 1 inch thick

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39
Q

An average casket contains how many board feet?

A

over 300

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40
Q

Wood is stronger than….

A

metal

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41
Q

Wood retains….

A

its shape longer

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42
Q

Wood caskets cannot be

A

“sealing” or “protective.”due to cellulose and lignin.

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43
Q

typically wood caskets do not contain

A

glass or bronze insert, but it is possible

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44
Q

People select wood because of….

A
  1. natural warmth & beauty2. uniqueness in grain patterns from species to species3. familiarity4. use in furniture and homes
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45
Q

Batesville provides for the Military when killed in active duty.

A

Revere Silver

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46
Q

Any metal formed from iron

A

Ferrous (Latin for iron) metal

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47
Q

The most common Ferrous Metal used in casket construction

A

SteelStainless Steel

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48
Q

Metal alloy (mixture) consisting mainly of iron and carbon.Commercial steel contains carbon in an amount up to 1.7%.Essential alloying constituent.

A

Steel

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49
Q

a substance composed of two or more metals.

A

ALLOY

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50
Q

Steel used in caskets because…

A

Low in carbonKeeps it soft (mild)Malleable (bendable, workable)

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51
Q

Measurement of thickness of metals.

A

Gauge

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52
Q

Number of sheets of metal necessary, that if stacked, would equal approximately one inch of thickness.

A

U.S. Standard Gauge

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53
Q

16 gauge is

A

1/16 of an inch

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54
Q

20 gauge is

A

1/20 of an inch

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55
Q

Characteristics of 16 guage

A

Lower gaugeThicker metal16 gauge is 67% thicker than 20 gauge.

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56
Q

Characteristics of 20 guage

A

Higher gaugeThinner metal

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57
Q

Metal alloy of steel, chromium, and sometimes nickelResist rust and corrosionMust have a minimum of 11% chormium

A

Stainless steel

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58
Q

Classification of stainless steel

A

400 Series (magnetic)300 Series (non-magnetic)

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59
Q

12% chromium0% nickelUsed in car mufflers

A

400 Series (magnetic)

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60
Q

18% chromium8% nickel Premium grade - stronger and better casketUsed in table ware, sailboats, cleats, shackler, jet engines.

A

300 Series (non-magnetic)

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61
Q

What makes the 300 series non-magnetic

A

The nickel

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62
Q

Any metal not formed from iron

A

Non-ferrous metal

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63
Q

Types of Non-ferrous metals

A

CopperBronze

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64
Q

Non-ferrous metals are also called

A

Precious &Semi-precious metals

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65
Q

Malleable, ductile, metallic elementCharacteristic reddish brown colorNaturally resistant to rust/corrosion

A

Copper

66
Q

Types of copper caskets

A

Wrought copperCopper depositSeamless solid cast copper

67
Q

A naturally occurring element that is mined out of the ground…NOT AN ALLOY.

A

Copper

68
Q

Copper metal rolled into sheetsSheets pressed to form casket shell

A

Wrought copper

69
Q

Core of copper metalCopper ions combined by an electrolytic process

A

Copper deposit

70
Q

Molten copper poured into a moldMold broken awayVery expensive

A

Seamless solid cast copper

71
Q

Metal alloy consisting of 90% copper with tin and sometimes zinc comprising the other 10%.Naturally resistant to rust/corrosion

A

Bronze

72
Q

Types of bronze casket

A

Wrought bronzeCast bronze

73
Q

What gives Bronze it’s color?

A

Tin or Zinc

74
Q

Bronze metal rolled into sheetsSheets pressed to form casket shell.

A

Wrought bronze

75
Q

Bronze is more expensive than Copper because…

A

it is mixed with 10% tin and sometimes zinc

76
Q

Molten bronze poured into a mold and allowed to cool

A

Cast bronze

77
Q

The most expensive type of casket is a….

A

Cast bronze casket

78
Q

Classification of non-ferrous metals

A

Ounces per square footBrown and Sharpe gauge32 oz. (2lbs)48 oz. (3lbs)

79
Q

Compound with a high molecular weightSimilar in appearance to plasticExtremely durable

A

Polymer

80
Q

Other materials used in casket construction

A

PolymerFiberglass

81
Q

Fine filaments of glass embedded in various resins

A

Fiberglass

82
Q

Also used to manufacture infant caskets

A

Fiberglass

83
Q

Main portions of the casket.

A

ShellCap(s)Body

84
Q

Component parts consisting of the cap(s) and body.Seeing a closed casket is considered the ______.

A

Shell

85
Q

Top most part of the casket shell.

A

Cap(s) (head & foot cap)

86
Q

Portion of casket shell below the cap(s).

A

Body

87
Q

Parts of the cap

A

CrownRimPieHeaderRim flangeGasket channel (not labeled)

88
Q

Upper most part of the cap.Extend from rim to rim.Everything above the rim.

A

Crown

89
Q

“S” shaped molding.Ogee.

A

Rim

90
Q

Wedge shaped portion at each end of the crown.

A

Pie

91
Q

ONLY Found on half - couch caskets.Medial portion (medium) of the head and foot cap.Face each other when the cap is closed.

A

Header

92
Q

Turned under edge or horizontal portion of the rim/ogee.Comes in contact with the gasket or top body molding flange.

A

Rim flange

93
Q

ONLY Found on half-couch gasketed caskets.Integral part of foot cap header.Holds transverse gasket to seal space between head and foot caps.

A

Gasket channel

94
Q

Also called an Ogee

A

Rim

95
Q

Rim Flange is also called…

A

Ogee flange.

96
Q

Header is also called…

A

Bridge

97
Q

Parts of the Body of the casket

A

Top Body Molding Flange

98
Q

The Pie of the casket is also called….

A

fishtail

99
Q

Horizontal portion of top body molding.Placement of gasket on protective casket.

A

Top Body Molding Flange

100
Q

Top Body Molding Flange is also called…

A

Body ledge flange

101
Q

Molding along uppermost edge of the body panels.

A

Top body molding

102
Q

Top body molding is also called…

A

Body ledge

103
Q

Sides and ends of the casket shell.Side - on front and back sides.End - at head and foot ends.Where the handles are attached.

A

Body panels2 sides (front & back) & 2 ends (head & foot)

104
Q

Less expensive caskets do not contain…

A

Top body molding

105
Q

Molding along lower most edge of the body panel.

A

Base molding

106
Q

Portion of casket body that is not visible.Rest on the bier.

A

Bottom

107
Q

Reinforcing groves in bottom.Add strength on metal caskets.

A

Stiffeners

108
Q

Casket hardware

A

HandlesCornersThese are added to the shell.

109
Q

Types of casket handles

A

Swing barStationary barBail

110
Q

Moveable casket handle with a hinged arm.Full lengthIndividual

A

Swing bar handle

111
Q

Runs entire length of each side body panel.

A

Full length swing bar handle

112
Q

Single handlePlaced along end and side body panel.One for each casket bearer.

A

Individual swing bar handle

113
Q

Non-moveable casket handle.Full lengthIndividual

A

Stationary bar handle

114
Q

Runs entire length of side body panel.

A

Full length stationary bar handle

115
Q

Placed along end and side body panel.One for each casket bearer.

A

Individual stationary bar handle

116
Q

Single handleLug, arm, and bar are combined in one unit.

A

Bail handle

117
Q

Parts of the casket handle

A

LugArmBarTip (not labeled)

118
Q

Attached to the casket body.Ear

A

Lug

119
Q

Attaches the bar to the lug.

A

Arm

120
Q

Attached to the lug(stationary) or arm(swing)Grasped by the casket bearers.

A

Bar

121
Q

Found on each end of the BARDecorative or ornamental portion.Covers exposed ends of the bar.Found only on swing bar handles.

A

Tip

122
Q

The lug is also known as the…..

A

ear

123
Q

Optional parts of the hardware.Attached to four corners of the body panel.Ornamental…covers seam where the corners meet

A

Corners of the casket

124
Q

construction of handles and corners

A

metal (cast & stamped)plastic (extrusion)

125
Q

Molten metal poured into a mold, allowed to cool, and remove from mold.Most expensive hardware production method.

A

Cast

126
Q

Sheets of metal pressed into hardware components on a hydraulic press.Less expensive hardware.

A

Stamped hardware

127
Q

Method of molding plasticInject molten plastic into a dye.

A

Plastic extrusion molding hardware

128
Q

Interior components of a casket

A

Cap PanelRollGimpThrowApronExtendoverBedMattress coverBody liningHinge coverPillowBlanket

129
Q

types of casket caps

A

full couchhalf couch

130
Q

cap lifts as one complete unitcasket fully opened at head and foot endsexposes entire body

A

full couch caskets

131
Q

rim, crown, and pies formed as one uniteraises as one piece

A

perfection full couch casket

132
Q

cap cut into two sectionshead capfoot caponly head cap is opened for viewing

A

half couch caskets

133
Q

rim, crown, and pie are formed as one unit with a transverse cut in the cap.forms head and foot cap

A

perfection half couch casket

134
Q

focal part of the interiorfills the inside of the crownsometimes bordered by the rollComponents of the cap panel: Head panel Foot panel

A

cap panel

135
Q

interior portion of the head cap

A

head panel

136
Q

interior portion of the foot cap.

A

foot panel

137
Q

in full couch casketfunctional or ornamental covering in foot endor located at both head and foot ends

A

inner panels

138
Q

lines the rim and surrounds the cap panelsimilar to a picture frame

A

roll

139
Q

strip of metal, plastic, or cloth attached to cap interior.covers area where roll is anchored to the rim flange

A

gimp

140
Q

aesthetic covering for foot cap or inner foot panel

A

throw

141
Q

portion of the throw extends downward into body of the casket or lining attached to under-surface of the foot panel

A

apron

142
Q

extends over the top body molding for aesthetic value

A

extendover

143
Q

portion on which decedent is placed.stationary/adjustable

A

bed

144
Q

non-moveable bed

A

stationary bed

145
Q

moveableRaised and lowered with mechanical device.Tilting mechanism allows side to side movement.Proper positioning of decedent.

A

adjustable bed

146
Q

Individual swing bar handle is also known as…

A

Single swing bar handle

147
Q

Individual stationary bar handle is also known as…

A

Single stationary bar handle

148
Q

Interior cloth or materialCovers mattress or bedding.

A

Mattress cover

149
Q

Material which drapes the inside perimeter of the body of the casket.

A

Body lining

150
Q

Covers the hinges that attach casket cap to casket body.Extends from the roll and becomes a part of the body lining.

A

hinge cover

151
Q

the hinge cover is also called

A

hinge skirt

152
Q

Small cloth sleeveCovers hinge which keeps the head cap open.

A

hinge sleeve

153
Q

types of pillows

A

headfoot

154
Q

for placement and positioning of decedent’s head

A

head pillow

155
Q

for feet in full couch casket

A

foot pillow

156
Q

no distinction between head and foot panels in a _______________

A

full couch casket

157
Q

Covers lower portion of decedent in a full couch casket.In absence of inner foot panel

A

Blanket

158
Q

the ROLL is also called….

A

covepuffing

159
Q

Gimp is also known as…

A

fold

160
Q

a throw is also known as

A

OverthrowOverlay

161
Q

the apron is also known as the….

A

skirt