3.6.5 Employee Employer Relations Flashcards

1
Q

What is meant by employee representation

A

Involves collective representation of employees

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2
Q

What are the three key ways employees can get representation

A

Trade unions
Works councils
Employee committees

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3
Q

What are trade unions and what are its benefits

A

An organisation established to protect and improve the economics and working conditions of workers

Benefits:

  • focus on negotiations with employers through collective bargaining
  • focus on pay and working conditions
  • represent members at industrial tribunals and give workers advice on employment issues
  • prominent in public sector
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4
Q

What are work councils and its benefits

A

A forum within a business where worker and managers meet to discuss issues conditions pay and training

Benefits:

  • members elected from the workforce by the workforce
  • builds cooperations with managers
  • allows the voice of the workforce to be heard on a regular basis without trade union representation
  • involves employees in key business decisions such as restructuring or expansion
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5
Q

Employee committees - what are they and how do they benefit

A

A group of employees meeting together to focus on specific issues within the workforce. Unlike a work council they may not be recognised or attended by managers.

Benefits:

  • informal groups set up by workers to focus on certain aspects of work
  • typically focus on issues such as employee social events, safety and working conditions
  • employee committees may influence decisions made at work councils
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6
Q

How may the nature of the work carried out influence employee representation

A

Low skilled workers are less likely to have an input in decision making

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7
Q

How may the leadership and management style of the boss influence employee representation

A

Autocratic managers may want to limit the input of employers

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8
Q

How may the cooperate objectives and mission statements influence employee representation

A

A business in a crisis may want to make quick decisions and avoid consultation with employees

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9
Q

How may the history of a business influence employee representation

A

What has happened in the past

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10
Q

What can electronic emailing do for communication

A

Speed up communication and allow workforce to be communicated easily

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11
Q

How may social media benefit a business in terms of passing information

A

Very effective at sharing informations on events, successes and building team spirit

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12
Q

How may ineffective meeting time be a barrier for effective communication

A

Meetings are not purposeful or productive

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13
Q

How may misinterpretation be a barrier for effective communication

A

Top down approach to communication

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14
Q

What is the difference between arbitration and conciliation

A

Arbitration - disputes resolution bound by the arbitration decision
Conciliation - negotiations facilitated by a third party

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15
Q

Identify 3 benefits for good employer-employee relations

A
  • promotes employee engagement
  • reduces costs such as legal fees
  • improves motivation and therefore labour productivity
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