3.6.4 Part 2 Non financial methods of motivation Flashcards
What are the four non financial methods of motivation
Job design
Appraisal system
Team working
Employee recognition
What is job design and what are its benefits and drawbacks
Designating the role, tasks and responsibilities in a way that maximises employee motivation
Benefits: improving job design can create new challenges and give employees autonomy over their work
Drawbacks: Monotonous tasks are still required for most jobs / there will always be aspects that employees do not like
What is the appraisal system and what are its benefits and drawback
A system designed to review employee performance and recognise achievement - May be linked to PRP
Benefits: Allows a business to recognise the achievements of employees and provides positive feedback when employees meet their targets. Appraisal may create opportunities for promotion and meeting the needs of employees.
Drawbacks: time devoted to appraisal takes employees away from actually doing their jobs
What is meant by team working and what are its benefits and drawbacks
Organising the workforce into teams in order to benefit from the social aspects of motivation.
Benefits: meets employees social needs and encourages a sense of belonging. Helps employees develop a connection to the organisation through their colleagues
Drawbacks: individual performance is harder to identify in a team situation. Ineffective workers may not be identified.
What is employee recognition and what are its benefits and drawbacks
Recognition (Employee of the month)
Benefits: recognises achievement, encourages positive competition and boosts self esteem
Drawback: only the best employees usually benefit
What does Maslow say about non financial methods of motivation
Non financial methods linked to achieving higher order needs of love self esteem belong self actualisation
What does Herzberg say about non financial methods of motivation
Says NFMOM are the key to motivating workforce
What does Taylor say about non financial methods of motivation
Says non financial incentives reduces productivity and creates inefficiencies in the workforce
What does mayo say about non financial methods of motivation
Says NFMOM helps employees achieve social needs
How may costs determine what methods a business may use to motivate staff
Low profits may mean a business will be unable to offer bonuses. Training and investment in job design may also have to be cut
How may attitudes determine what methods a business may use to motivate staff
Whether managers have soft or hard HRM will determine the methods used
How may skill levels of managers determine what methods a business may use to motivate staff
The skill and training of mangers will determine the variety and effectiveness of motivation. Mangers trained in motivational therapy may apply these concepts more effectively.
How may skill level of employees determine what methods a business may use to motivate staff
A more skilled workforce may require more delegation and job enrichment
How may nature of the organisation or work determine what methods a business may use to motivate staff
Creative industries may lean towards empowerment and enrichment in order to motivate their workforce. A competitive sales environment may only require an effective commission schemes .
Benefits of a motivated workforce
BETTER: Customer service Labour productivity Employee engagement Product quality Good relationships with managers
