3.6 Key factors in change* Flashcards
Change management
Identifying, organising and implementing new methods of working into a business.
What must leaders do to implement change alongside organisational culture?
Understand the culture in their business and work to align it with changes.
What can a strong organisational cultured business do?
Support employee engagement and ownership of change.
How can organisational culture impact adaptability negatively?
If a businesses culture is resistant unlikely change being implemented will be smooth.
How can organisational culture impact adaptability positively?
If business is culturally dynamic able to implement change more effectively.
Negative impact of large businesses on change
Complex structures makes it more difficult to implement change.
Difficult to communicate in a business with lots of hierarchies.
Positive impact of large businesses to change
Larger businesses have more resources to aid them with change.
Problems with pace of change being too fast
Create resistance
Confusion
May not be properly thought through
Problems with pace of change being too slow
Lack of adaptability
Loss of momentum can create delays
Difficult to communicate leading to disengagement
How may employees be resistant?
Resistant to changes in their job security.
Reluctant to learn new skills.
How may owners be resistant?
Change may disrupt daily operations and affect productivity.
Owners may be reluctant to agree to higher costs.
How may customers be resistant?
Fear loosing value from products they purchase.
Used to buying certain goods and services and don’t wish to change that.
How can a business manage resistance?
Clear communication
Involving stakeholders in the process to give them more authority.
Providing training and support will help employees adapt to new changes and learn new skills.
