3.6 Causes and effects of change Flashcards

1
Q

Change management

A

Involves the process that ensures a business responds to the environment in which it operates.

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2
Q

Internal causes of change

A

A change in business size
Poor performance
New ownership

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3
Q

A change in business size why might a business grow?

A

Grow organically as they sell more products.
Increase in size with merger or takeover.

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4
Q

A change in business size why might a business decrease in size?

A

Become smaller because of a divestment.

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5
Q

Poor performance what might a business do?

A

Business may make changes to leadership to take a new direction.

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6
Q

Poor performance How should a business adapt?

A

Change because of poor performance should be quick to avoid repetitional damage or loss of customers.

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7
Q

What does new ownership do?

A

Change in ownership bring significant change to aims and objectives.

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8
Q

External causes of change

A

Changes in market
Economic change
Technological change

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9
Q

What changes in market may occur?

A

A new competitor may enter or an existing competitor may change their method.

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10
Q

What can economic change do?

A

Economic growth can change demand for goods and services and it can be difficult to predict.

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11
Q

What has rapid technological change led to?

A

Businesses needing to adapt but also offering significant opportunity.

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12
Q

What effect does a change on competitiveness have on a business?

A

A positive effect on a business.

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13
Q

Why can a change on competitiveness have a positive effect on a business?

A

Since it brings management and employees together and their efforts coordinate.

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14
Q

What effect does internal change have on productivity?

A

As it begins likely to be reduced but as it settles business can maintain and improve productivity.

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15
Q

What effect does external change have on productivity?

A

External change creates unstable levels of productivity.

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16
Q

What costs may arise from change?

A

Redundancy, recruitment and training costs.
Market research and product development.
Public relations and promotional activity.

17
Q

Why might there be redundancy, recruitment and training costs?

A

Because of organisational restructure

18
Q

What do market research and product development require?

A

Investment

19
Q

Why may public relations and promotional activity be implemented?

A

As a result of poor performance

20
Q

Transformational change

A

A type of change that occurs when an organization makes a fundamental change in how they operate.

21
Q

What changes can be planned for in regard to stakeholders?

A

Seasonal fluctuations
Economic factors