3.4 Corporate culture Flashcards

1
Q

Culture

A

way things are done in a business.

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2
Q

Visual features

A

Business specific artefacts
Training culture
Layout of business premises

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3
Q

Norms

A

Core organisational values
Workplace procedure
Business specific language

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4
Q

In a strong culture

A

Have a can do attitude
Have belief in the business they work in

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5
Q

In a weak culture

A

Employees doubt sincerity of corporate mission
High levels of staff turnover

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6
Q

Who identified four types of organisational culture?

A

Charles hardy

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7
Q

What four types of organisational culture did Hardy create?

A

Power culture
Role culture
Task culture
Person culture

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8
Q

Power culture

A

Decision making carried out by powerful individuals at the top of business hierarchy.

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9
Q

Power Culture dynamic

A

Few rules exist to determine decision making
Competitive atmosphere
Communication is personal contact

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10
Q

Role culture

A

Key decisions made by those in specific job roles.

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11
Q

Role culture dynamic

A

Power lies with those with particular roles
Clear hierarchal structure
Employees expected to adhere to set rules

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12
Q

Task culture

A

Decisions made by teams made up of employees with specific skills.

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13
Q

Task culture dynamic

A

Power lies with task related skills
Teams created and dissolved
Emphasis on adaptability

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14
Q

Person culture

A

Individuals with intensive skills are brought together.

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15
Q

Person culture dynamic

A

Individuals with significant power determine own decision making.

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16
Q

Factors which affect corporate culture

A

Leader attitude
Human resources policies
Ownership type

17
Q

Culture changes due too

A

Increased productivity
Improve innovation
New leader

18
Q

Difficulties in changing culture

A

Identifying contributing factors
Overcoming resistance to change
Existence of sub culture

19
Q

Why is identifying contributing factors difficult?

A

Can take time and insight to fully understand.

20
Q

Why is overcoming resistance difficult?

A

Requires employee contribution so careful communication.

21
Q

Why is existence of sub culture difficult?

A

undermining management decisions can be hard to change.