3.5 Human Resources Flashcards

1
Q

Labour productivity

A

Measure of output per employee

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2
Q

Labour productivity formula

A

Total output/Average number of employees

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3
Q

How to increase labour productivity?

A

New machines
Train up employees

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4
Q

Labour turnover

A

Measures proportion of employees leaving during a specific time period

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5
Q

Labour turnover formula

A

Number of staff leaving/Average number of
staff x 100

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6
Q

Rise of labour turnover can indicate

A

Poor management
Poor recruitment and training
Low wage levels

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7
Q

What’s an external factor which can affect labour turnover?

A

Being attracted to working opportunities outside business

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8
Q

Problems with labour turnover

A

Increased recruitment and selection costs
Increased induction and training costs
Lower productivity levels as new workers settle into role

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9
Q

How to increase labour turnover?

A

Improve working conditions
Improve pay in regards to the industry

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10
Q

Labour retention

A

Measures proportion of employees remaining in business at a specific period of time.

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11
Q

Labour retention Formula

A

Number of staff remaining/Average number of workers x 100

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12
Q

What does high levels of labour retention mean?

A

Few staff are leaving at that period of time.

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13
Q

Absenteeism

A

Measures proportion of staff absent from work during a specific period of time

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14
Q

Absenteeism Formula

A

Number of staff absent/number of staff
employed x 100

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15
Q

Problems from high levels of absenteeism

A

Requires payment of sick pay
Hiring temporary staff increases costs
Output likely to be reduced

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16
Q

How can employee performance be improved

A

Offering financial rewards
Offering shares in the company
Consultation

17
Q

human resource

A

department within company that manages all aspects of an employees life cycle from employment to termination

18
Q

human resource performance

A

A measure of quality and efficiency of a company’s Human Resources function