3.6 Flashcards
1
Q
causes of change (5)
A
1.PESTLE
2. New ownership
3.Transformational leadership
4. Poor performance
5. Growth
2
Q
effects of change on stakeholders
A
shareholders - may withdraw shares
employees - fear job security
customers - react negatively to new products / services
3
Q
4 key factors in change
A
- culture
- size
- time/ speed of change
4.managing resistance to change
4
Q
what is scenario planning
A
a business analysing the current and future environment and anticipating potential risks
5
Q
3 examples of scenario planning a business may plan for
A
- natural disasters
- IT failure
- resignation
6
Q
risk mitigation
A
