3.4 Flashcards

1
Q

corporate influences definition

A

factors that will have an impact on business decisions

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2
Q

corporate timescale definition

A

the expectation within a business of when a return on investment will be achieved

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3
Q

short termism definition
drawback

A

business only interested in the quick financial reward rather than long term results
e.g. focusing on quarterly figures
means it fails to innovate

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4
Q

long termism definition

A

whole business approach which considers the ethical behaviour of the business within decision making , long term goals

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5
Q

evidence based decision making

A

Decisions relating to the business are based on evidence and data which is valid and trusted information

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6
Q

subjective decision making

A

Decisions relating to a business which are based on personal perspectives, feelings and opinions

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7
Q

what is a company culture

A

the norms and values of a business

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8
Q

benefits of a strong culture

A
  • sense of identity for employees
  • commitment from employees
    -motivation
    -communication
    -reputation
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9
Q

drawbacks of weak culture

A

-often leads to business failure
-demotivated workforce
-poor customer service
-poorly managed

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10
Q

Handys model of culture

A

1.Power
- few people or one person drive the organisation and culture of the business
2. Role
- very clear structure, people belong to certain roles, cultures may differ from team to team
3. Task culture
- employees associate with a task or project, new cultures formed regularly
4. Person
- employees have independence, not affiliated with a specific group

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11
Q

how corporate culture is formed

A
  • physical environment
  • rituals
  • key personalities
  • stories/ reputation
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12
Q

problems changing organisational culture

A
  • long process, may require training
  • large organisations may have multiple cultures
    -culture is deep set and difficult to change
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13
Q

what is a stakeholder

A

someone/ a group of people impacted by business decisions

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14
Q

internal stakeholders

A
  1. employees
    2.managers
    3.shareholders
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15
Q

external stakeholders

A

1.customers
2.local community
3. government
4. suppliers

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16
Q

ethics definition

A

the moral principles that guide the behaviours of individuals and businesses

17
Q

4 categories of ethical decision making

A

1.environmental
2.workers
3.corruption
4.technology

18
Q

what is corporate social responsibility

A

the belief that a business should act responsibly and protect the interests of all its stakeholders