3.3.4 Flashcards

extended marketing mix

1
Q

what are the 4p’s of marketing?

A
  • product
  • price
  • place
  • promotion
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2
Q

why does a business use the marketing mix?

A

to attract it’s target market

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3
Q

how can the marketing mix be effective?

A

should be influenced by market research

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4
Q

what is the difference between a product and a service?

A
  • product = tangible
  • services = intangible
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5
Q

what does product life style mean?

A

the lifespan of a product or service

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6
Q

what are the 4 stages of product lifestyle?

A
  • introduction
  • growth
  • maturity
  • decline
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7
Q

what does introduction mean in product lifestyle?

A

the product is launched to the market

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8
Q

what does growth mean in product lifestyle?

A

sales increase sharply and the product will begin to make profit

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9
Q

what does maturity mean in the product lifestyle?

A

sales growth slows down but repeat customers continue to buy and customers become loyal
- market can become saturated by rivals bringing out competing products

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10
Q

what does decline mean in the product lifestyle?

A

product becomes outdated and is unable to compete so sales begin to decrease leading to a withdrawal of the product

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11
Q

how can a business increase the life cycle of a product?

A

extension strategies

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12
Q

what does extension strategies mean?

A

slightly changing the product to give it a fresh appeal to current or new markets

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13
Q

what does extension strategies include?

A
  • new marketing campaigns -> promotional activities or changing the price or changing the packaging
  • modified product
  • change suppliers to provide a different quality product
  • enter a new market
  • find an alternative use for the product/service
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14
Q

what does product differentiation mean?

A

making a product different from other products in some way

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15
Q

what does product differentiation help a business to do?

A
  • position their products
  • target different market segments
  • gain an advantage over their rivals when faced with competition
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16
Q

what does product differentiation include?

A
  • unique and catchy product name
  • quality
  • design, appearance or function
  • packaging
  • customer service
17
Q

what has an impact on new product development?

A
  • changes in social trends
  • changes in legislation
  • changes in the economy that impact disposable income
  • changes in technology
  • levels of competition
  • position in the market
  • size of the market
18
Q

what does price mean?

A

the amount of money a customer will need to pay for a good/service

19
Q

what influences how much customers are willing to pay?

A

quality of a good/service
- if price is too high there is a risk pricing yourself out of the market
- if price is too low a business could end up making a loss

20
Q

how does a business price their product/service appropriately?

A

adapt one of the following:
- penetration pricing
- economy pricing
- price skimming
- psychological pricing
- premium pricing
- competitor pricing
- cost plus pricing

21
Q

what are the links between price and profit?

A
  • businesses can increase profit by increasing the price
  • businesses can increase profits by reducing their outgoings such as costs leading to a greater profit margin
22
Q

what is a margin strategy?

A

setting a price that achieves a high profit margin

23
Q

what us a volume strategy?

A

setting a price with a low profit margin which requires high sales volume to be profitable
e.g. McDonalds or Lidl

24
Q

what factors influence price?

A
  • technology
  • branding
  • costs
  • levels of demand
  • market segment
  • availability of substitutes
  • product life cycle
  • levels of competition
25
what does place include/mean?
includes: - business location - whether they have a physical presence of e-commerce - location of products within the store
26
what factors should businesses consider when choosing a location?
- proximity to market - proximity to competitors - proximity to labour - proximity to materials
27
what are the benefits to a physical store?
- opportunity to try before you buy - point-of-sale promotions - staff can provide on the spot advice and support
28
what are the drawbacks to a physical store?
- high staff-up costs - high running costs - limited market access - can be difficult to expand
29
what are the benefits to e-commerce?
- access 24/7 - businesses don't have to rent/own expensive places - access to global market - smaller business can compete with larger businesses due to lack of costs
30
what are the drawbacks to e-commerce?
- continual maintenance needed - technological concerns - not accessible by all markets e.g. elder generation - could lead to high levels of returns
31
what are forms of promotion ?
- tv - radio - magazines - posters - websites - point-of-sale - displays - leaflets - brochures - packaging - sponsoring - celeb-endorsements
32
what are the advantages of advertising?
- can have a big impact and grab customer attention
33
what are the disadvantages of advertising?
- can be expensive - difficult to work out the impact on sales in relation to advertising expenditure
34
what is a sponsorship?
when companies pay to have a brand associated with an iconic individual or event
35
what do sponsorships include?
- sports events - educational causes - music festivals - environmental causes
36
what are the advantages of sponsorships?
- provides business with lots of exposure -> increases brand image -> widens target market -> enables them to enter new markets -> increases market share
37
what are the disadvantages of sponsorships?
- very little info about features and benefits of products - sponsor reflects directly on brand (vice versa) which can negatively impact brand reputation
38
what are the various forms of distribution?
1. manufacturer -> retailer -> customer 2.retailer -> customer 3. manufacturer -> customer 4. manufacturer -> third party e-tailer -> customer