3.1.3 Flashcards

impact of economic climate and the external environment

1
Q

what is the external environment?

A

anything outside of the business that may have an impact on the way that it operates

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2
Q

what are examples of external environment?

A
  • customers
  • investors
  • local community
  • political changes
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3
Q

what does PESTLE stand for?

A

Political
Economical
Social
Technological
Legal
Environmental

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4
Q

what is the political factor impacting costs in PESTLE?

A

any impact that government decisions make on businesses:
- corporation tax > can be raised or lowered
- VAT > can be raised or lowered
high rates of taxation mean more money for the government to spend on public services but lower profits for businesses

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5
Q

what is the political factor impacting demand in a business?

A

as the UK government wants to protect UK businesses, they will impose tariffs and quotes to deter companies from exporting to the UK
- as it raises prices for the UK customers, they are less likely to demand foreign goods

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6
Q

what is the economic factor impacting cost in a business?

A

if UK economy growth is increasing, consumer confidence grows and they begin to spend, as a result businesses will be able to employ more staff unless a recession or economic downturn

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7
Q

what is the economic factor impacting demand in a business?

A

-GDP
- inflation
- interest rates
- exchange rates
- if consumer incomes increase they will demand less inferior goods and more luxury goods + necessities

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8
Q

what is the social factor impacting costs in a business?

A

due to an increase in migrant workers in the UK, producers have a large supply of workers prepared for minimum wage meaning costs are lower

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9
Q

what is a social factor impacting demand in a business?

A

refers to fads, trends, fashion and tastes which change over time
- demand can change depending on what influential people wear or use on social media

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10
Q

what is a technology factor impacting costs in a business?

A
  • automation
  • e-commerce and m-commerce
  • robotics
  • research and development (R&D)
  • new product development (NPD)
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11
Q

what is a technological factor impacting demand in a business?

A

demand for internet service and mobile communications has grown in response to technological change

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12
Q

what are legal factors impacting costs in a business?

A
  • consumer laws
  • employment laws
  • environmental laws
    each time a new law is brought out, businesses must ensure that it complies or it could face fines and increase costs
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13
Q

what are legal factors that impact demand in a business?

A

if a business makes goods which do not comply with the consumer rights act of 2015 then customers will complain and the reputation of the business may be impacting leading to a decrease in demand for goods

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14
Q

what are environmental factors impacting costs in a business?

A
  • being eco-friendly is expensive for a business
  • sustainable materials cost more to grow and are expensive to find
  • more expensive products mean less demand so no economies of scale and prices remain high
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15
Q

what are environmental factors impacting demand?

A

if consumers are worried about how environmentally friendly a business is, demand will decrease for that business

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16
Q

what factors influence cost and demand?

A
  • demographic factors
  • incomes
  • market conditions
  • interest rates
  • competition
  • environmental issues and fair trade
17
Q

how does income influence costs and demand?

A
  • if incomes rise, then wages might have risen meaning the costs of a business will have risen
  • if the government lowers tax there will be lower costs and higher demand for goods
18
Q

how do market conditions influence cost and demand?

A

if there are a lot of competitors in a market, then a business may try to compete on price and try to drive costs down as low as

19
Q

what does market conditions mean?

A

the type of market which a business is going into

20
Q

how do interest rates influence cost and demand?

A

if interest rates go up, then the business selling the goods will also be impacted as the cost of repaying any business loans will increase

21
Q

how does competition influence costs and demand?

A

as there are many competitors, demand is high and they try to keep costs low or customers will switch to alternative brands or suppliers

22
Q

how do environmental issues influence cost and demand?

A

if businesses are more eco-friendly they tend to have higher costs, but they can experience higher demand as customers perception is improved

23
Q

how can businesses be more eco-friendly?

A
  • conserving water
  • reduce single use plastic packaging
  • recycling
  • using solar power or green energy
  • going paperless (cloud)
24
Q

how does fair trade influence cost and demand?

A

fair trade requires companies to pay prices no lower than the market price, to protect the weakest and poorest farmers in developing countries

25
what happens if there are high levels of unemployment?
- less efficiency in a business - less money lost, more to save from wages - more potential employees to hire - may lower wages as demand is high - consumers income is lower -> less likely to spend on luxury items , more likely to borrow finance - employees have no job security - business at risk of closure
26
what happens if there are low levels of unemployment?
- more efficiency, quicker production - higher costs, more money lost - fewer potential employees to hire - may need to increase wages to attract employees - consumer income is higher - employees are happier and have job security
27
what is the economic climate?
the performance of the economy
28
what are 6 ways the economic climate can impact businesses?
- unemployment - changing levels of consumer income - inflation - changes in interest rates - government taxation - changes in exchange rates
29
what happens to the economic climate if the economy is growing?
economic climate is positive (boom)
30
what happens to the economic climate if the economy goes into recession?
economic climate is negative
31
what is staff turnover?
the number of individuals leaving an organisation
32
how do you overcome staff turnover?
job enrichment, job enlargement and job rotation (3.6)
33
what is consumer income?
the amount people are paid for work undertaken
34
what is an external influencer?
a factor beyond the firm's control that can affect its performance
35
what is discretionary income?
- the amount left over after tax once all expenses have been paid - used for necessities and luxuries
36
what is the economy?
the system by which a countries money and goods are produced and used
37
what are external factors that affect a business?
Political - new legislation Economical - inflation, unemployment Social - change in taste and fashion Technological - E-commerce Legal - environmental laws, employment laws Environmental - weather conditions
38
what are interest rates?
the amount of interest due per period