301 Flashcards
Who do you report to if you have concerns about someone’s fitness to practice?
GDC
What is not an effective method of speaking to someone who does not understand English?
Talking slowly
What group of patients is considered Gillick competent?
Child to age of 16 years
(Under 16)
How long should adult records be retained for before being securely destroyed?
11 years
What act has been carried out if ‘plagiarism” has occurred?
Someone has passed copied work off as their own
Which legislation protects you from possible retaliation when reporting incidents to higher ups?
Public Interest Disclosure Act 1998
What legislation resulted from the Francis Inquiry?
Duty of Candour
What is the term used to describe the actions required to protect welfare of vulnerable individuals?
Safeguarding
What is an effective technique of checking a patient has the necessary understanding of proposed treatment?
Get them to repeat back the information they have been given
What is the section of GDPR that explains the procedure for when patients wish to access their dental records?
Subject Access Request
What are different types of communication?
Verbal
Non verbal
Written
Electronic
What is the purpose of gaining valid consent?
Ensures patient is fully aware of benefits and drawbacks of treatment and can make an informed decision
What must you assume about a patient until proven otherwise?
Assume they have capacity to make their own decision until proven otherwise (mental capacity act)
What is the Montgomery patient centred approach?
Ensures patients have a full understanding of treatment so they can make an informed decision
How and when should information be used?
Use fairly and lawfully
Used only when relevant
Is accurate as possible
Is kept for no longer than necessary
Is handled in a way that ensures proper security
Protected against unlawful processing
Define confidentiality
Keeping information private
Patients have a right for their privacy to be respected and info to only be shared with relevant parties
Legal requirements - data protection 1998
Practices have a duty to safeguard patients by protecting their data
Patients have a right to access data about them at any time
Legal requirements - GDPR
Give guidance on how records should be stored securely
All patients have a right to confidentiality
Patients must be kept informed about what is being done with their info and must consent
Barriers to treatment
Fear
Cost
Availability of services
Access to dental facilities
What is safeguarding?
Protecting a citizens health, wellbeing and enabling them to live free from harm
What is whistleblowing?
When an employee makes a disclosure and passes on info about wrongdoings within the practice
are there consequences to whistleblowing?
No - your employer cannot discriminate against you for reporting concerns as you have a duty to do this
Who do you contact if patient details are sold for third party marketing?
Information Commissioner’s Office
What is a the most concerning indicator of a potential safeguarding issue?
Child with a ripped fraenum
What is duty of candour?
Ensures we are open and transparent with patients when discussing services and treatments
One of the GDC principles to treat patients with honesty and integrity
Be honest when incidents occur - take responsibility for actions
What is the wider dental system and why you would use it?
Providing additional services to patients such as specialist referrals like ortho, oral surgery etc
Is useful as patients can discuss all options that are available to them both within their own practice and at other practices