2.3 Leadership and Management

Question 1

Functions of management (Fayol)

Answer 1

Planning: setting a course of action for achieving objectives/ goals
Commanding: give instructions/ orders to employees to ensure high standard is being met
Organizing: ensure there are sufficient resources
Controlling: have power over a situation and can take action when necessary
Coordinating: ensure all departments are working towards the same goals

Question 2

Manager

Answer 2

Someone who works towards achieving goals by directing and delegating tasks to their subordinates, making decisions and solving problems

Question 3

Leader

Answer 3

Someone who sets goals, empowers motivates and inspires employees and defines the purpose and direction of the organization

Question 4

Autocratic leadership

Answer 4

A leadership style that keeps all decision-making at the center of the organization preventing employee participation

Question 5

Democratic leadership

Answer 5

A leadership style that involves workers in the decision-making process

Question 6

Paternalistic leadership

Answer 6

A leadership style that makes decisions in the interest of employees as if they were family, and in return employees are expected to be loyal

Question 7

Laissez-faire leadership

Answer 7

A leadership style that leaves much of the business decision to the workforce due to a lack of interference from managers

Question 8

Situational leadership

Answer 8

Leaders that adapt their leadership style to each situation/ circumstance