2.1 Functions and Evolution of HRM Flashcards

1
Q

Workforce planning

A

Analyzing and forecasting the number of workers and the skills of those workers that will be required by the organization to achieve its objectives

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2
Q

Labor Turnover

A

Measures the rate at which employees are leaving an organization. It is measured by the number of employees leaving/ the total number of employees x 100

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3
Q

Steps in the recruitment process

A
  1. Identification (job analysis, job, description, person specification)
  2. Application (job advertisement, application through form, CV, cover letter)
  3. Selection (shortlisting, interview, job offer)
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4
Q

Job analysis

A

The process of identifying what a particular job entails (tasks, roles, responsibilities and skills) - from this the job description + person specification is created

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5
Q

Job description

A

A document that provides details of the job title, roles, duties, and responsibilities

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6
Q

Person specification

A

A document that defines the profile of the ideal candidate for a job (qualifications, experience, personality, skills)

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7
Q

Shortlisting

A

selecting the most suitable candidates for an interview who best fit the profiles in the job description + person specification

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8
Q

Interview

A

A formal meeting which provides an opportunity to evaluate the candidate’s ability to do the job, validating the information provided in the application

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9
Q

Job offer

A

At the end of the selection process, the successful candidate is offered an employment contract

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10
Q

Internal recruitment

A

When a job vacancy is filled from within the business by promoting and retraining an existing employee

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11
Q

External recruitment

A

When a job vacancy is filled by recruiting an employee from outside the business, usually because they lack the skills in its current employees

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12
Q

On-the-job training

A

Training conducted in the workplace while the employee is working

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13
Q

Induction training

A

an on-the-job introductory training program to familiarize new recruits with the systems and practices of the business

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14
Q

Mentoring

A

a type of on-the-job training involving a partnership between a more experienced and new employee to develop the mentee’s skills

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15
Q

Off-the-job training

A

training conducted by specialists away from the workplace

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16
Q

Cognitive training

A

Exercising and developing the mental skills of employees to improve their performance

17
Q

Behavioral training

A

Training designed to improve the patterns of behavior at work by identifying functional issues that could be hindering performance

18
Q

Appraisal

A

The process of evaluating the employee’s performance with reference to their role set out in the job description

19
Q

Formative appraisal

A

A type of appraisal that occurs on an ongoing basis to identify strengths, weaknesses, and training needs

20
Q

Summative appraisal

A

A type of appraisal that occurs periodically during the year to summarize their performance

21
Q

360-degree appraisal

A

a type of appraisal that gathers information about an employee’s performance from different people involved in their work

22
Q

Self-appraisal

A

a type of appraisal that involves employees evaluating their performance against preset criteria

23
Q

Dismissal

A

the termination of a worker’s employment contract due to incompetence or a breach of discipline

24
Q

Redundancy

A

when a job ceases to exist and therefore the employee doing the job is no longer required through no fault of their own

25
Steps in the dismissal process
1. Issue the staff a verbal warning 2. Formal written warning 3. Termination of contract
26
Steps in the redundancy process
1. Select the employees to be redundant (objective system) 2. Inform them of their termination
27
Teleworking
When the employee works away from the workplace through electronic communication
28
Flexitime work
a work schedule that allows staff to choose when they want to work their set number of hours (must be present during busy hours)
29
Migration for work
when a migrant moves to another country to find employment
30
Part-time work
an employment contract that hires workers for fewer hours than the normal full working week
31
Temporary employment
an employment contract that lasts for a set period of time
32
Portfolio work
people offering their professional skills as an independent contractor
33
Outsourcing
the process of transferring internal (non-core) business activities to an external firm to reduce costs and improve productivity
34
Offshoring
an extension of outsourcing that involves relocating part/ all of a firm's functions overseas
35
Reshoring
reversal of offshoring; the transfer of a business process back to its country of origin