2.2 - Organization Structure

Question 1

Define delegation

Answer 1

The passing on and entrusting of certain tasks to managers and subordinates

Question 2

Define span of control

Answer 2

The number of subordinates who are directly accountable to a manager

Question 3

What are the 2 types of organisation charts

Answer 3

• wider
• narrower

Question 4

What does a narrow organisation chart mean

Answer 4

More layers, more costly , prolonged communication, easier to control, more us and them culture

Question 5

What does a wide organisation chart mean

Answer 5

Fewer layers, lower managerial cost, effective communication, large teams, hard to control

Question 6

Define hiarchy

Answer 6

Organisation system based on ranking

Question 7

Define line manager

Answer 7

A person above am employee on the hiarchy level

Question 8

What are the positives and negatives of a line manager

Answer 8

Pos - clear to understand, ceate sense of belonging
Neg - isolation between departments, inflexible

Question 9

Define chain of command

Answer 9

How orders go down the levels of hierchy

Question 10

Define bureaucracy

Answer 10

The execution of tasks that are guided by excessively complicated admin rules and procedures

Question 11

Define adhorcary

Answer 11

Positive of bureaucracy

Question 12

Define centralised organisations

Answer 12

The concentration of powers and decision making in a single authority

Question 13

What are the positives and negatives of centralised organisations

Answer 13

Pos - quick decisions, sense of direction, control, efficient in critical situations
Net - added pressure for senior management, inflexibility, power plays, delays in decision making, demotivation

Question 14

Define decentralised organisation

Answer 14

The transfer of power and design making from a single authority to several groups/people

Question 15

What are the positives and negatives of decentralised organisations

Answer 15

Pos - engaging, motivating, promotes teamwork
Neg - increased admin costs, time consuming, hard to trace mistakes, potential loss of control

Question 16

Define delayring

Answer 16

Process of removing one or more levels off hiarchy

Question 17

What are the positives and negatives of delayring

Answer 17

Pos - reduces costs, improves speed of communication, encourages delegation and empowerment
Neg - creates anxiety and sense of insecurity, overloads stuff, prolongs design making

Question 18

Define matrix structure

Answer 18

A system whereby employees report to several managers and work in cross departmental systems

Question 19

Define organisation charts

Answer 19

A graph that represents the structure of an organisation showing the relationship of accountability and responsibility

Question 20

Define organisational structures

Answer 20

An arrangement of profesional relations

Question 21

Define accountability

Answer 21

Shows who’s held responsable for each particular job

Question 22

Define responsibility

Answer 22

Shows who is in charge of whom and in what role

Question 23

What are the 5 things you can see from a organisational chart

Answer 23

1, functional departments
2. Chain of command
3. Span of control
4. Communication channels
5. Levels of hiarchy

Question 24

What are the 2 types of organisational charts

Answer 24

1. Flat/tall
2. By prudcts, function region

Question 25

How do you analyse the external implications on a organisation structure

Answer 25

1. STEEPLE
2. SLAP

Question 26

Define project based organisation

Answer 26

A types of organisation structure that has HR organised around projects

Question 27

What is a shamrock organisation

Answer 27

Type of structure which divides workforce into 3 leafs depending on their essentiallness

Question 28

What are the 3 leafs on a shamrock organisation

Answer 28

1. Core : full time profesional workers
2. Outs sourced : subcontracted to specialised business
3. Temporary : workers only employees when needed (temp staff)