2.1 - Human Resource Managemant Flashcards

1
Q

What is human managements role

A

They employ the right people allowing organisations to achieve their objective. This involves diverse tasks such as recruitment, selection, training, performance evaluation, motivation, compensations and employee retention

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2
Q

What is the ultimate on objective of HR

A

HRM’s ultimate objective is to maximize the effective use of an organization’s workforce. As the demands of workforce planning continually change, HRM remains an essential and continuous function within the personnel department.

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3
Q

What is the role does HR have to achieve in a company

A

HR managers play a crucial part in ensuring the appropriate recruitment of suitable individuals in optimal numbers, assigning them to suitable positions, all at the right timing.

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4
Q

How can human resource planning be defined

A

Human resource planning can be defined as the management process of anticipating and meeting an organization’s current and future staffing needs. Basically, finding a balance between having to many employees (high cost) or to few employees (low productivity)

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5
Q

Why does HR need to take into consideration internal and external factors

A

Factors that might affect their planning

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6
Q

What are examples of external factor

A

External factor - government regulations, immigration, technological changes, demographic changes, social trends, state of the economy, changes to education, labour mobility and work regs like working remotely

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7
Q

What are examples of internal factors

A

Changes in the business organisation, changes to business finance, changes in labour reaction, changes in business strategies

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8
Q

How can an external factor such as tech changes influence HR

A

improvements in ICT means that more people can work from home, meetings, recruitment and online training is more available and accessible. Also, improvements in infrastructure can help people to commute to their jobs easily.

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9
Q

How can an external factor such as government regulations influence HR

A

changes in minimum wage, hourly working hours, health a safety laws, pensions, age retirement, gender equality, etc. Every new law that the Government imposes will affect the organization’s HR planning.

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10
Q

How can an external factor such as demographic change influence HR

A

retirements, migration, gender equality, aging population or emerging population are all demographic factors. Organizations should understand these factors to adapt their HR plan accordingly.

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11
Q

How can an external factor such as social trends influence HR

A

changes in society such as the role of women, single parents, work-life balance, time for leisure. All these changes will affect the HR plan of an organization.

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12
Q

How can an external factor such as the state of the economy influence HR

A

The economy can experience either a recession (less work available) or a “boom” (more work available); both factors will affect the HR planning, accordingly.

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13
Q

How can an external factor such as changes in education influence HR

A

people getting “more or less” education; different degrees or apprenticeships, “more or less” requirement to start college or university; are factors that will change the demographics of education and hence affect the HR planning.

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14
Q

How can external factors such as labour mobility influence HR

A

to what extent labour could change to different locations (geographical mobility) or flexibility on changing jobs (occupational mobility). Any of these two factors are also affected by: relocation costs, family, the cost of leaving somewhere else, fear of the unknown, language and cultural differences. How people react to these mobility will affect HR planning.

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15
Q

How can internal factors such as changes in business organisations influence HR

A

Any change on the organization’s objectives will affect the HR planning. This can also apply to M&A.

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16
Q

How does the internal factor of changes in labour regulations influence HR

A

any changes that happen inside the organization such as the creation of unions or the Union’s loss of power will affect HR planning and how the organization will react to that. Disagreements between employees can also affect the planning, if some employees suddenly decide to leave the organization.

17
Q

How does the internal factor of changes in business Strategy influence HR

A

depending on the market, changing in an organization’s strategy is very common, based on the fact that organizations should always adapt to change that will affect HR planning.

18
Q

How does the internal factor of changes in business finance influence HR

A

an organization’s financial situation is key for HR planning. If for example, the organization can’t afford to hire more people or worst, can’t afford to keep all the employees, that will have a huge impact in HR planning. Paying sudden increases in pensions or income taxes will also increase the costs for the company.

19
Q

Which factors affect working environments

A

Some other factors that might change the working environment include; increased migration of potential employees, changing educational opportunities, aging population, move from public sector to private sector, increase female participation in the workforce; amongst others.

20
Q

How does changes in work patterns occur and how does peoples preference affect this

A

This refers to the different jobs that people want as well as what the industry needs or demands.
Organizations, sectors and Governments do their best to attract the employees needed for the job. However, people’s preferences might affect this process since nowadays people tend to be more selective on what they want.

21
Q

How do the changes in work patterns occur

A

This has to do with the change in work routines since there seem to be a greater demand in more flexible working time. This refers to a range of employment options designed to help employees balance work and home life.
There seem to be a decline in full-time work and permanent contracts in exchange for an increase in part-time work, temporary work, flexitime, freelance, teleworking, casual Fridays , 3 day weekends, shift swapping, job sharing, homeworking and the gig-economy (i.e. Deliveroo, uber eats, etc).
These practices changed even more after COVID-19

22
Q

Define changes in work preferences

A

how employees want to adapt their work to lifestyle changes (i.e. having children, wanting to achieve more professionally, etc.)

23
Q

What are 4 examples of changes in work preferences

A

Career breaks – when the employee wants to take some time off to do another activity that might or not be related to his/her current job. This must be formal (i.e. a sabbatical year) or informal, in which case the employees might not come back to work.

Job share – two or more employees decide to share the job, so they have more time for other activities.

Study leave – when the employee is granted time off work to pursue more studies (i.e. MBA, CIMA, ACCA are normally cases that organizations even finance!). This could be paid or unpaid. If it’s paid the employee has a compromise to go back to work as soon as his/her studies finish and normally this is stipulated in a contract.

Downshifting – when an employee gives up a managerial position or a very will paid job to either try a new career or explore another area of interest that will obviously pay less.

24
Q

What is ethical consideration

A

very important part of HR planning since employees not only should be ethically treated

25
Q

What is an example of ethical consideration

A

With the advanced levels of ICT and information everyone can have access to all sorts of news. The big scandal on “high self paid bonuses” in banking is one of these examples.There are various ethical issues that might be addressed to HR such as discrimination, redundancies and health and safety; amongst others. HR needs to have a clear strategy to deal with these issues.

26
Q

What are some ethical issues in the HR plan

A
  1. Performance appraisal
  2. Right to privacy
  3. Salaries and financial re numeration
  4. Health and safety
  5. Discrimination
  6. Lay off and redundancy
27
Q

What are cultural differences and their impact

A

With the advanced levels of ICT and information everyone can have access to all sorts of news. The big scandal on “high self paid bonuses” in banking is one of these examples. There are various ethical issues that might be addressed to HR such as discrimination, redundancies and health and safety; amongst others. HR needs to have a clear strategy to deal with these issues.

28
Q

What is Gert hofstedes concept and his 5 concepts

A

Geert Hofstede develop his concept of Power Distance. Hofstede studied the links between international cultures and organizational cultures suggesting that there are 5 dimensions which affect cultural influences.
These are: Power Distance, Individualism vs. Collectivism, Uncertainty avoidance, masculinity vs. Femininity and Long–term vs. short-term orientation

29
Q

What did hofsetdes theory achieve

A

Hofstede’s theory helped to understand how HR should approach a diverse workforce.
Training, for example, can reduce potential misunderstandings or frictions that might arise from cultural differences. Moreover, a diverse workforce can create more innovation since different people from a vast multi-cultural background will bring different ideas.