2.1a Managers and Leaders Flashcards
1
Q
Who are more risk averse - managers or leaders?
A
Managers
2
Q
Four main types of management
A
- Autocratic (authoritarian)
- Paternalistic
- Democratic
- Laissez-Faire
3
Q
Autocratic management features
A
- Focus of power is with the manager
- Communication is top-down and one-way
- Minimal consultation
- Use of rewards and penalties
- Little delegation
4
Q
Paternalistic management features
A
- Leader decides what is best for employees
- Little delegation
- Leader explain reason as to why he has taken certain actions
5
Q
Democratic management features
A
- Decisions taken by the people for the people
- Workers have full part in decision making
- Aim is to remove ‘them and us’
- Takes longer to make decisions
- Most likely to be effective with skilled workers
6
Q
Laissez-faire management features
A
- ‘Let it be’
- Leader has little input into day-to-day decision making
- Power is delegated
7
Q
Why has there been a gradual shift away from autocratic leadership?
A
- Changes in societies values
- Better educated workforce
- Greater workplace legislation
8
Q
What do managers do?
A
- Set objectives
- Analyse and interpret data
- Make decisions
- Appraise employees
9
Q
When is an autocratic style of management likely to be used?
A
- When employees are unskilled
- Crisis management
