200-14 Telephone Regulations Flashcards
All communications on City-owned telephones shall be conducted in an appropriate and professional manner. Employees shall be polite, civil, and orderly, treating all persons with dignity and respect.
The City of Houston’s telephone service and cellular telephones are to be used to assist employees in performing…
their assigned duties
Employees shall be aware that all cellular telephone calls, text messages, emails, and other communications may be subject to…
Employees should consider these communications a public record and shall have no…
1) discovery in criminal or civil matters,
may be subject to release to a member of the public in response to a public information request under the Texas Public Information Act, or may be used in internal investigations.
2) expectation of privacy.
(The department reserves the right to access any information on City-owned cellular telephones at any time.)
Employees issued a City-owned cellular telephone shall ensure the device is operational (i.e., capable of sending and receiving voice, text, and data) and in their possession at all times while on duty or working police related extra employment.
a.
On-duty non-exempt employees shall respond to any departmental telephone calls, text messages, and voicemails which…
require a response, as soon as practicable.
Employees issued a City-owned cellular telephone shall ensure the device is operational (i.e., capable of sending and receiving voice, text, and data) and in their possession at all times while on duty or working police related extra employment.
b.
Off-duty non-exempt employees shall respond to departmental telephone calls, text messages, and voicemails once____. Employees are not expected to have the cellular telephone turned on while off-duty, unless….
1) they return to work
2) a job-related telephone call is expected (e.g., a telephone call from the district attorney’s [DA’s] office after an arrest or when the employee is on-call).
Employees issued a City-owned cellular telephone shall ensure the device is operational (i.e., capable of sending and receiving voice, text, and data) and in their possession at all times while on duty or working police related extra employment.
c.
Exempt employees shall respond to any departmental telephone calls, text messages, and voicemails which require a response,…
as soon as practicable.
Employees issued a City-owned cellular telephone shall ensure the device is operational (i.e., capable of sending and receiving voice, text, and data) and in their possession at all times while on duty or working police related extra employment.
d.
All employees shall respond to departmental telephone calls, text messages, and voicemails regarding emergency call-ups or deployment upon…
notification or as soon as practicable.
When using City-owned cellular telephones, employees shall be governed by the following:
a.
Usage should be for conducting City business. Personal use is permitted, but…
should be minimized and all usage must comply with applicable departmental policies.
When using City-owned cellular telephones, employees shall be governed by the following:
b.
Employees may give their City-owned assigned cellular telephone number to citizens, department employees, and…
other law enforcement partners (e.g., Harris County Sheriff’s Office [HCSO], DA’s office).
When using City-owned cellular telephones, employees shall be governed by the following:
c.
Employees shall adhere to State law and City ordinances governing use of cellular telephones while driving. When available, employees are encouraged to…
use hands-free technology to make or receive calls and text messages while operating a vehicle.
When using City-owned cellular telephones, employees shall be governed by the following:
d.
Employees may utilize the cellular telephone to assist in an investigation, however, employees shall not…
delete any items of evidentiary value (e.g., photographs, video, text messages) from the cellular telephone until the evidence has been properly processed according to General Order 700-01, Property and Evidence Control Regulations and the transmission of such evidence has been verified.
When using City-owned cellular telephones, employees shall be governed by the following:
e.
Employees shall ensure cellular telephones receive…
factory updates as needed
Employees shall adhere to the following restrictions:
a.
Cellular telephones shall not be “jail-broken,” “rooted,” or modified in any way without…
prior written approval from the Deputy Director of the Office of Technology Services.
Employees shall adhere to the following restrictions:
b.
Employees shall not bypass or disable any of the security features without…
the prior written approval from the Deputy Director of the Office of Technology Services.
Employees shall adhere to the following restrictions:
c.
Criminal Justice Information (CJI) and Police Department operational data shall not be stored in “cloud” based storage resources accessed by cellular telephones (e.g., DropBox, Apple iCloud, Amazon Cloud Drive, Google Drive) without…
prior written approval from the Deputy Director of the Office of Technology Services.
Employees shall adhere to the following restrictions:
d.
Employees shall not install or attempt to install software applications (“apps”) on their cellular telephone from any source, unless it is approved…
through the chain of command up to the executive assistant chief. The Office of Technology Services will keep a list of apps that have been approved.