15. Resource Management (Knowledge Area 6) Flashcards
team resources
the personnel who will work on the project
physical resources
the things personnel will use to complete the work, such as equipment or materials
What are the two types of resources on a project?
team and physical resources
In an agile project the team is ______________-organizing.
self-organizing
While managing a project, the project manager needs to be aware of the different types of resources on a project. Equipment, materials, facilities and infrastructure would be considered what type of resources?
physical resources
= the things they will use to complete the work, such as equipment or materials
The organization has decided to use agile methods on their next project. How will the organization describe an agile project team?
self-organizing
The project manager has completed the resource management plan and has decided to lay out what could be considered acceptable behavior by the project team members. Where will the project manager communicate the ground rules on the project?
The team charter establishes clear expectations regarding acceptable behavior by project team members.
Output: Team Charter
An output that establishes clear expectations regarding acceptable behavior by project team members.
Which stakeholders would be the best to create the team charter?
The team charter works best when the team helps develop it or at least has the ability to contribute to its creation, since it will outline acceptable behavior on the project.
(like Group Norms)
Senior management and the project sponsor will hold a meeting about the current project in 2 days. They have requested a breakdown of the different resources that the project will use. What document should the project manager show during the meeting to display the resources by type?
resource breakdown structure
Output: Resource Breakdown Structure
An output that is a hierarchical representation of resources by category and type.
What are some criteria the project manager should be using when selecting team members?
availability, cost, skills
The project manager has assigned many resources to work on the project. Some team members will work on weekdays and a few on weekends.
What should the project manager do next?
create a resource calendar to show their availability while working on the project.
The project manager has brought the team members together, and they have introduced themselves to each other and learned about the project. After this, the team starts to disagree about how the work on the project should be done. What stage of Tuckman’ s ladder is the team currently at?
Storming
The storming stage comes after the forming stage on the Tuckman’ s ladder. During the storming stage, the team begins to address the project work and may have conflicts with each other.
What are the 5 stages of Tuckman’s Ladder?
- Forming
- Storming
- Norming
- Performing
- Adjourning
The project manager realizes that a lot of the team members are feeling isolated from each other. So, the project manager rents a meeting room where they can all get together and discuss a few of the project’s issues in a face-to-face setting. What tool is the project manager using?
colocation = a place where team members meet in the same physical location to enhance their ability to perform as a team
Tool: Colocation
A tool that is a place where team members meet in the same physical location to enhance their ability to perform as a team
Project manager Mark does not believe that his team can complete the work without him inspecting the work throughout the project. His distrust of the project team has led to conflicts with different team members. What theory is Mark following to manage his team?
Theory X = involves managers who distrust their workers and believe that people do not like to work and need to be managed consistently
Project manager Mark has been assigned to the software development project. Mark has more than 20 years of experience as a software developer, and all of the team members are very happy that he is currently leading the team. They go to him for technical and management-related issues on the project.
What form of power best describes Mark’s power on the project?
Expert Power = when the project manager is considered to be an expert in the field in which the project is taking place
While working with the project team, the project manager has been looking into the different strengths and weaknesses of the team as a whole and as individual members. He has found that some members are very strong as leaders and some members are strong in technical roles.
What tool is the project manager currently using?
Individual and team assessments
Tool: Individual and team assessments
A tool that is used in the process of developing the team. It is done to gain insight into strengths and weaknesses for the team and its members.
While working on the product redesign project, the project manager has encountered different issues with the team members. He has been able to solve most of the issues between the team members while still working with other members to find solutions.
What process is the project manager using?
Process: Manage Team
All about tracking team members’ performance, providing feedback, and resolving issues
Process: Manage Team
about tracking team members’ performance, providing feedback, and resolving issues.
While working on the software development project, project manager Mary has encountered an issue between Mark, the lead programmer, and Peter, the designer. Peter notes that the way that Mark is programming the application means it will not work in a production environment. What should Mary do next?
Meet with Peter and Mark to get a better understanding of the issue.
