1.4.2 Recruitment, selection and training Flashcards
Define recruitment
the process of identifying, attracting, and selecting suitable candidates for jobs within an organization
What are the 3 reasons to recruit staff?
-Business expansion
-Existing employees leave
-Business needs employees with a new skill
Give 3 possible costs of recruitment and selection
-loss of output from replacing an employee
-time-consuming to organize the process
-recruitment cost of advertising and interviewing
What are the 2 recruitment methods?
Internal recruitment
External recruitment
Define internal recruitment
Jobs are given to staff who are already employed by a business (inc promotions and reorganization)
Give 2 benefits of internal recruitment
-cheaper and faster to recruit
-reduced risk as bus already knows the candidate’s strengths and weaknesses so
give 2 drawbacks of internal recruitment
-no new ideas can be introduced from outside
-creates another vacancy that needs to be filled
Define external recruitment
When a business recruits outside of the business through advertisements, agencies and job centres etc
give 2 benefits of external recruitment
- outside people bring in new skills and ideas
-a wider range of experience
give 2 drawbacks of external recruitment
- expensive due to advertising, interviews
-The selection process may not be effective enough to reveal the best
Define training
processes in which employees are provided with additional skills too enable them to contribute to maximizing a business’ performance.
What is the potential cost of training?
Training costs can be significant however most employees are prepared to suffer those costs as they expect their business to benefit from employee development
Give 2 benefits of training (for the business)
- staff improve skills, therefore, they’re more productive producing goods of high quality
- staff feel more motivated
Give 2 drawbacks of training (for the business)
- increased cost and time for materials and facilities used to train
-overtraining may overwhelm employees which could decrease motivation
Give 2 reasons businesses need to train
-improve productivity and skill development
-adaptability to change as it helps employees stay updated to changes
Give 2 examples of issues that training cannot solve
-poor management
-ineffective equipment
What is induction training?
Introducing new employees to the job, colleagues, premises and aims
Explain why induction training is important
allows staff to ensure they do not have to learn through mistakes as they already know what they’re doing
What does the length and type of induction training depend on?
size of business
complexity and position of job
What is on-the-job training?
Where an employee receives training whilst remaining in the workplace
Give 3 methods of on-the-job training.
-demonstration and instruction
-coaching
-job rotation (employee given lots of task to gain experience)
Give a benefit and a drawback of on-the-job training.
A- employees have practical experience which enhances retention
D- quality depends on the ability of the trainer so bad habits may be passed
What is off-the-job training?
Employee training that takes place away from the workplace
Give 2 methods of off-the-job training
- professional courses
-online training
Give a benefit and a drawback of off-the-job training.
A- wider range of skills and qualifications can be obtained as trainers are experts
D- limited practical application so it challenges to transfer skills to the actual work environment
What is the link between training and motivation?
If training is effective employees feel more loyal to a firm and enables them to achieve more at work
