1.3.2 Branding and promotion Flashcards

1
Q

What is promotion?

A

use of marketing to bring products and services to the attention of potential buyers

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2
Q

What are the 4 types of promotion?

A

Personal selling (face to face interaction)
Advertising
Publicity
Sales promotion

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3
Q

What is personal selling?

A

A marketing technique that involved direct, face to face interaction with potential customers from a skilled sales person

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4
Q

Give an advantage to personal selling

A

builds trust and improves customer satisfaction which can increase revenue through personalization
(Tailoring prod to accommodate specific individual)

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5
Q

What is a drawback to personal selling?

A

Can be expensive to invest in training and salary

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6
Q

What is advertising?
(Inc examples)

A

Reaching a large audience to increase brand awareness and create specific brand images

Eg- leaflets, radio, tv, print

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7
Q

What is an advantage of advertising as a method of promotion?

A

can reach a large audience to create brand identity fast which will increase sales

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8
Q

What’s a drawback of advertising?

A

Expensive so money may become tied up and cannot spend elsewhere to grow business

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9
Q

What is publicity?

A

(Personal relations and sponsorships)

Public relations- aims to build relationships between the business and public to create a positive corporate image

Sponsorships- positive association of a product/service with a celeb/sport

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10
Q

What is an advantage of using publicity?

A

Can increase brand awareness and reputation so customers more likely to buy from a with business with positive reputation

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11
Q

What is a drawback of publicity?

A

Lack of control =there’s no guarantee the public or reporters will give the business a favourable review

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12
Q

What is sales promotion?

A

Encourages purchase of a product/service by offering temporary incentives or discounts
(Inc, samples, giveaways, discounts)

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13
Q

What is an advantage of using sales promotion?

A

attract new customers because prices lower than comp which will increase market share

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14
Q

What’s is a drawback of sales promotion?

A

Value erosion and Can be expensive when heavily discounting

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15
Q

What is above the line advertising?

Inc examples

A

A mass media method for targeting larger, more general consumers
(Radio, Tv, Billboards)

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16
Q

What are 2 advantages and 2 drawbacks of above the line?

A

A- Reach mass audience so get max exposure to potential consumers
A- Build brand awareness

D- Expensive
D-May not appeal to right demographic

17
Q

What is below the line advertising?
Inc examples

A

Directed to reach a small, targeted audience
EG- flyers, social media

18
Q

What are 2 advantages and disadvantages of below the line?

A

A- easy, cheap
A- more targeted at segments, focused

D-Limited reach
-Need deeper understanding over buyer behaviour- more market research

19
Q

What is branding?

A

A characteristic, name or symbol that distinguishes one product from another suppliers
(How a customer perceives a product)

20
Q

What are 4 benefits of having a strong brand ?

A

Adds value
Makes the product recognisable
Charge premium price
Builds trust

21
Q

Why is it a benefit to add value?

A

Because its more appealing than competitions so customers willing to pay more so increases profit

22
Q

Why is it a benefit to build trust?

A

Because this will lead to repeat purchase and consumers will maintain which inc erases rev

23
Q

What is manufacturer branding?

A

Using a company’s name and logo to promote their products/services which are sold in retailers

24
Q

What is an advantage and a drawback of manufacturer branding?

A

A- strong brand recognition so customers are likely to try other products in company’s range
D- If one product is a ,scandal, can demolish trust of company range

25
Q

What are own brand products?

A

When retailers produce their own products and use their own name as a label to promote their products

26
Q

What is an advantage and a disadvantage of own brand products?

A

A- more affordable products and gives increases retailers recognition
D- often lower quality. If one product bad can demolish trust for whole retialers range

27
Q

What are some methods of branding?

A

-Logos
-Slogans
-Colours

28
Q

What 4 ways can you build a brand?

A

Usp
Advertising
Sponsorship
Social media

29
Q

How does a USP help a brand?

A

Helps differentiate the brand and gives it a unique identity which helps increase brand recognition

30
Q

How does advertising help build a brand?

A

Can shape customers perceptions of the product to positive eg- using a message or imagery

31
Q

How does a sponsorship help build a brand?

A

It helps by associating the brand with a specific event.It can increase positive brand association and help reach a larger audience

32
Q

How does social media help build a brand?

A

It allows the brand to connect and engage with their target audience which increases brand awareness

33
Q

What is viral branding?

A

A sales technique that relies on word of mouth for info on products that will cause it to rapidly spread

34
Q

What is emotional branding?

A

It seeks to create a bond between the consumer and the product by provoking an emotional response to the ad.