13.0 Project Stakeholder Management terms Flashcards
This type of communicatin means that information is happening among stakeholders, like in a forum. The stakeholders are actively communicating with one another.
Meetings, videoconferences, phone calls, ad-hoc conversations
Interactive communications
A data gathering technique that’s similar to brainstorming but provides brainstorming meeting participants with the questions and topics for brainstorming before the stakeholder identification meeting
Brain writing
Stakeholders that have the authority to make decisions in the project.
management, project manager, customers
Key Stakeholder
Part of stakeholder analysis classification. Its the type of stakeholder that is aware of your project, they want your project to be successful, and the stakeholder is working to make certain the project is a success
Leading stakeholder status
A stakeholder who does not want the project to exist and is opposed to the project.
Negative stakeholder
A stakeholder who has neither a positive nor negative attitude about the project’s existence
Neutral stakeholder
Part of the stakeholder analysis classification. A neutral stakeholder is aware of your project and is not concerned if the project succeeds or fails.
Neutral stakeholder status
A stakeholder who sees the benefits of the project and is in favor of the change the project is to bring about
Positive stakeholder
This is an analysis meeting to examine and document the roles in the project. The role’s interests, concerns, influence, project knowledge, and attitude are documented.
Profile analysis meeting
This type of communication pulls information from a central repository. This allows stakeholders to retrieve information from a central source as needed.
Pull communications
This type of communication happens when the sender pushes the same message to multiple people.
Examples: broadcast text message, faxes, press releases, and group email
Push Communications
Software program to store and analyze project data for reporting. This system will project data, allow the PM to pass the data through earned value management, and create forecasting reports about the project costs and schedule
reporting system
Part of stakeholder analysis classification. Stakeholder is aware of the project but they do support the changes your project will create.
resistant stakeholder status
Anyone who is affected by the existence of the project or who can affect the project’s existence. Can enter and exit the project as conditions change within the project.
Stakeholder
An activity that ranks stakeholders based on their influence, interests, and expectations of the project. Stakeholders are identified and ranked, and then their needs and expectations are documented and addressed.
Stakeholder analysis
These are charts and diagrams that help the project manager determine the influence of stakeholders in relation to their interest in the project. Common models include power/interest grid, the power/influence grid, the influence/impact grid, and the salience model
Stakeholder classification models
The PM works to keep the project stakeholders interested, involved, and supportive of the project. Through communication, management skills, and interpersonal skills, the PM can work to keep the project stakeholders engaged and interested in the project.
Stakeholder engagement
A project initation activity to identify, document, and classify the project stakeholders as early as possible in the project.
Stakeholder identification
The project management knowledge area that focuses on the management and engagement of the project stakeholders. Four processes in this knowledge area: identify stakeholders, plan stakeholder management, manage stakeholder engagement, and monitor stakeholder engagement.
Stakeholder Management
The engagement plan documents a strategy for managing the engagement of project stakeholders. the plan establishes stakeholder engagement and defines how the PM can increase and improve stakeholder engagement.
Stakeholder engagement plan
The PM works with the project team and SMEs to create a strategy to manage the project stakeholders
Stakeholder engagement planning
A documentation of each stakeholder’s contact information, position, concerns, interests, and attitude toward the project. the PM updates the document as new stakeholders are identified and when stakeholders leave the project.
Stakeholder register
This is part of stakeholder analysis classification. This is a stakeholder that is aware of the project and is supportive and hopeful that the project will be successful
Supportive stakeholder status
part of stakeholder analysis classification. An unaware status means the stakeholder doesn’t know about the project and the effect the project may create on the stakeholder.
Unaware stakeholder status
