1.1.2 - Describe the need for change management.

Question 1

What is change management?

Answer 1

Change management involves various parameters and is the process of shifting various teams, departments and organisations from the present state to the desired state.

Question 2

Give 3 reasons why change management is needed.

Answer 2

1) It is a structured approach for ensuring that changes are thoroughly and smoothly implemented, and that the lasting benefits of change are achieved.
2) The focus is on the wider impacts of change, particularly on people and they, as individuals and teams, move from the current situation to the new one.
3) The change in question could range from a simple process change to major changes in policy or strategy needed if the organisation is to achieve its potential.

Question 3

State 3 factors to be regarded when changing systems.

Answer 3

1) Employer/employee training
2) How the system will be implemented
3) Type of change-over