10.0 SECURITY

Question 1

Best way to report security breaches?

Answer 1

CAR addressed to FOP line operations

Question 2

What to do if find a suspicious item during pre flight security check?

Answer 2

PIC shall inform AOM/MOD who will in turn inform GSORM and IOC

Question 3

Can cabin crew go onto the ramp?

Answer 3

10.1.4.9
Yes.
Permission must be sought from PIC

Among other requirements

Question 4

No show passengers.
What to do?

Answer 4

10.1.5
If a transit passenger disappears, PiC
Must be informed.

All passengers could be required to dismembark with their hand bags.

Question 5

If a passenger with a checked bag fails to travel, what must be done?

Answer 5

Nah MUST BE OFFLOADED
10.1.5.1

Question 6

What to do if unauthorised hold baggage has been loaded?

Answer 6

On ground:
Proceed to nearest bay for bag to be offloaded.

Air:
IOC and management will consult and deem
Credible risk: return or divert
Low risk: continue

Question 7

Does the PIC need to be informed if a passenger is being offloaded?

Answer 7

Yes.

Also, remind SCCM/ISM to do a search of:
lavs
Seats in rows two rows either side
Overhead lockers and storage.
10.1.5.3

Question 8

Who should be informed if any type of deportee will be onboard?

Answer 8

Pic and SCCM

Question 9

Are flight crew to get involved with unruly passengers?

Answer 9

No.

However, a well thought out and effective PA may assist the ISM in her efforts to de-escalate.

Question 10

Unruly passengers falls under what convention?
10.2.2

Answer 10

Tokyo convention (captain has all rights to arrest and detain)

Know there is a CHECKLIST in this section.

Question 11

Actions by PIC for offloading unruly passengers before doors closed:

Answer 11

Decision to carry rests with PIC.

Give serious consideration to the recommendation made by SCCM.

Pull out 10.2.2.2
For items not to miss in case of offload.

Question 12

Actions by PIC if offloading passenger after doors closed?

Answer 12

A bit more complicated.
Generally if a crime has been committed.

PIC legally required to inform local
Authorities.

Inform IOC of details
(Try to get 3 signed independent witnesses)

Submit a CAR or ASR if deemed serious.

Involvement of Police will make things very serious and require
Formal proceedings.

Question 13

What are flight crew actions if unruly passenger in flight ?

Answer 13

10.2.2.3
Do no physically get involved.

Make sure door is closed and locked.

Stay in flight deck until threat no longer there.

Question 14

How many levels of threat are there with regards to unruly passenger?

Answer 14

4

1) disruptive

2) physically abusive

3) life threatening

4) attempted breach of flight deck

Question 15

If need police to meet aircraft on arrival, what ACARS needs to be sent?

Answer 15

10.2.2.3 (PULL IT Out)

OPS

Unruly pax

Nature

Names and seats

Dest and eta

Request police meet aircraft on arrival.

Also submit CAR

Question 16

Is there is a section on passengers refusing to disembark?

Answer 16

Yes.
10.2.2.10

Four levels of threat with different actions.
Pull it up if necessary.
(It includes the PA’s to be made)

Question 17

What is the code word in case someone trying to breach flight deck?

Answer 17

Echo echo echo

Question 18

If unruly passenger starts making life threatening actions, what is significant to PIC?

Answer 18

Ops A 10.2.3.6 states:

Declare a mayday and CONSIDER land at nearest suitable

SQUAWK APPROPRIATELY

Question 19

Flight crew immediate actions if hijack?

Answer 19

Control aircraft
Contact ATC

Ongoing attempted hijacking:
Flight crew still have control

Hijacking or high jacked:
Lost control of aircraft

Squawk 7500 and IDENT

Subsequent change to 7700 means you need intervention.

IOC with H75 (high jack alert message)

Question 20

What shall flight crew do if they get a bomb threat!?

Answer 20

Contact IOC asap to
Make sure the BTaG (bomb threat assessment group) is on the case. L

Question 21

How many levels of bomb threat are there?

Answer 21

3
Red
Amber (lacking credibility)
Green (no extra precaution)

PIC has final authority

Question 22

Which bomb threat levels will be communicated to aircraft?

Answer 22

Red
Sometimes Amber

Not green

Question 23

When should the decision to search for bomb be considered?

Answer 23

If landing cannot be achieved within 30 minutes, then pic may require a search.

Question 24

Guidance on bomb threat diversion? Should landing be delayed for search?

Answer 24

No.
Decision to diver should not be delayed whilst waiting the results of a cabin search.
Search only carried out if time permits.

Question 25

Where is the Least Bomb Risk Location? LRBL?

Answer 25

Rear right hand side passenger cabin door.

Question 26

There are two types of bomb search.
Basic and full. The full is extensive, how long approximately?

Answer 26

One minute per passenger seat.
So
Timing very dependent on how many cabin crew available for search.

300 seats, 10 cabin crew is 30 min.

Question 27

Is there a canned PA in the case of a bomb threat diversion or search?

Answer 27

Yes!

Found in Ops A
10.2.4.5

Or

QRH OPS INFO

Question 28

When should the cabin crew do the “suspected bomb on board” checklist?

Answer 28

Only when directed by PIC.

Found in OPS part B

(Most likely if time to destination is above 30 min)

Question 29

Flight crew actions to be carried out if biological weapon found on board?

Answer 29

Ops A just after Bomb (10.2)

Don oxygen masks

Cover skin

Reduce cabin temp to min

Turn Recirc fans off

Emergency and divert