1 - Design methods and processes - UCD - Designing to meet needs, wants or values

Question 1

What are the 4 ‘needs’ of users

Answer 1

• Physical needs
• Emotional needs
• Intellectual needs
• Sociological needs

Question 2

Physical needs

Answer 2

Phsycial needs of children are very different to those of the elderly, wheelchair users, disables, blind or deaf people

Question 3

Emotional needs

Answer 3

What people like or dislike, incudin their ambitions

• Understanding these is necessary so the designer can match the product to the consumer
• Brand image and quality is important

Question 4

Intellectual needs

Answer 4

Intellectual needs of consumers must be matched to the product.

• e.g small children are attracted to brightly coloured products, but teens require more stimulation

Question 5

Sociological needs and values

Answer 5

Increasingly more important as consumers become more aware of issues, such as:

• Damage to the environment
  They therefore demand more sustainable products