03 Leadership

Question 1

What is Leadership about?

Answer 1

function oriented (=through structures)
-> decision criteria
-> policies
-> career systems

person-oriented (=through people)
-> leadership sytles, congurent behaviour, communication competence

goal-oriented

mutual

activating
…social skills to fulfill common tasks

Question 2

What are the 3 Leadership Roles and their sources of Authority?

Answer 2

Hierarchical Power of Postition - Formal Leader

Expertise Power of Experience - Rational Leader

Personal Power of Commitment - Emotional Leader

Question 3

Formal Leader - Definition

Answer 3

insitutional Leader due to hierarchical position of power in the organization chart

Question 4

Rational Leader - Definition

Answer 4

knowledge leader, know-how of many years of training and experience

Question 5

Emotional Leader - Definition

Answer 5

trust leader based on personal credibility, ability to create resonance, contact and bonding

Question 6

What are the 4 fields of competence of future leaders?

Answer 6

Technical Compentence - Management of knowledge

Methodical Competence - Management of instruments

Social Competence - Management of relations

Personal Competence - Management of yourself

Question 7

Technical Competencies - Definition

Answer 7

Knowlegde of theories, models research and apporaches to describe and explain reality

Question 8

Methodical Competence - Definiton

Answer 8

Mastery of instruments and techniques for analysis, implementation and development

Question 9

Social Competence - Definition

Answer 9

Professional interaction with other people, understandable, convincing and resolving conflict

Question 10

Personal Competence - Definition

Answer 10

Professional handling of oneself, reflection and deveopment of own thinking, feeling and acting

Question 11

Qualifications needed - Technical Competencies

Answer 11

knowledge of employment law

business management knowledge

pedagogical knowledge

knowledge of social psychology

Question 12

Qualifications needed - Methodical Competencies

Answer 12

analytical skills

organizational skills

presentation capability

project management

strategical action and thinking

Question 13

Qualifications needed - Social Competencies

1.
2.
3.
4.
5.

Answer 13

communication skills

conflict capability

motivating people

persuasing and resonance

authenticity

Question 14

Qualifications needed - Personal Competencies

Answer 14

resilience

creativity

learning ability

independence

target orientation

Question 15

Aspects of Emotional intelligence needed in a leader

Answer 15

• Personal Competence
  self reflection
  self guidance
• Social Competence
  empathy
  relationship building

Question 16

Which Competencies do Comanies expect from you?

Answer 16

Communicaton skills!
Engagement
Analytical skills
Resilience
Team Spirit
Target Orientation

Question 17

Where do Companies see the greatest deficits in competencies?

Answer 17

Social Competence

Personal Competence

Question 18

Decision criteria for personnel decisions and actions

Answer 18

1. Economical check
2. Legal Check
3. Motivational Check
4. Ethical check

Question 19

Decision criteria - Economical check

Answer 19

answers the question of economics usability by means of…
availability or capital
profitablility
liquidity

through a monetary cost-benefit analysis
-> which monetary advantage is to be expected in relation to the necessary expenditure?

Question 20

Decision criteria - Legal check

Answer 20

answers the quaestion of admissibility using test criteria such as…

mandatory / formable laws or jurisdiction
collective agreements
company agreements
company exercise
employment contract

through a legal cost-benefit analysis
-> which penal risk is opposed to which possible benefit?

Question 21

Decision criteria - Ethical check

Answer 21

question of acceptability by means of…

compatibility with written corporate principles
compatibility with personal pricniples of conscience

through a value-based cost-benefit analysis
-> which goods are protected and which bad things are consciously accepted?

Question 22

What is the managerial Grid acc. to…?

Answer 22

Blake/Mouton

• two achses, nine different levels
  people orientation (y)
  task orientation (x)
  1.1. minimal leadership sytle delegation
  1.9. relationship style country club mamagememnt
  9.1. leadership sytle task fulfillment
  9.9. intergration sytle ideal team management

Question 23

What is the three-dimensional leadership acc. to…?

Answer 23

Reddin

Ineffective application

Basic Sytles

Effectiver application

Question 24

4 levels of maturity acc. to…

Answer 24

Hersey/ Blanchard

1. Enthusiastic Beginner
2. Disillusioned Advanced
3. Insecure (bored) Experienced
4. Motivated Top-Performer

Question 25

4 levels of maturity and 4 leadership sytles acc. to…

Answer 25

Hersey/Blanchard

1. Enthusiastic Beginners - Instructions
2. Disillusioned Advanced - Training
3. Insecure Bored Experience - Coaching
4. Motivated Top Performer - Delegation

Question 26

Which criteria measure the level of maturity of my employees?

Answer 26

Degree of maturity = Existing competence / Required Competence
(related to the task)

or

Task maturity (expertise, experience, skills, logical thinking, quality level of results) + Motivation Maturity (Stable and high self-reflection, willingness to perform, assumption of resonsibility, relaistic self-assessment, readiness for further development)

Question 27

Mutlidimensional Maturity model acc. to…

Answer 27

Hersey/ Blanchard

Characteristics of…
…the task
…the leader
…the situation
… the employee

Question 28

What are the 3 Leadership steps appropriate to the degree of maturity?

Answer 28

3) Target agreement

2) Negotioation of leadership sytle options etc.

1) Diagnosis and feedback on the current state of maturity and performance