02 Motivation

Question 1

What are Presumed Motives

1.
2.
3.
4.

Answer 1

1. high salary
2. workplace conditions
3. business prosperity

4, safe workplace

Question 2

What are actual Motives of Employees

1.
2.
3.
4.

Answer 2

1. recognition for good performance
2. detailed knowlegde of companies products and services
3. listening to private concerns
4. high salary

Question 3

Factors of Demotivation ~6

Answer 3

Lack of resources
Missing career opportunities
Little trust in management
Hardly and critical feedback
Dissatisfaction with salary
Too much beaurocracy

Question 4

Intrinsic Desires / Motivation

Answer 4

by own needs, interests, wishes

self motivation

Question 5

Extrinsic Motivation

Answer 5

by punishment, threat, other people, rules, money, …

Motivation by others

Question 6

What are the 16 Basic desires?

Answer 6

by Reiss

Power, Food, Curiosity, Acceptance, Order
Independence, Social Contact, Honor, Family
Idealism, Competition/ Vengeance, Physical Activity, Status, Eating, Beauty/ Eros, Emotional Tranquility

Question 7

Key aspects of Basic Desires:

1.
2.
3.
4.
5.
6.
7.

Answer 7

1. insight about persons values and goals
2. work automatically - everyone strives to achieve these
3. fulfilled life motives -> satisfaction and effieciency
4. strong motivation does not necessarily reflect in behaviour
5. unconscious adjustment strategies learned in socialization, actual behaviour can disagree with motivation
   6.additional behaviour patterns can be learned, BUT can cause permanent stress
6. every human in motivation autonomous system - cannot be controlled from outside (e.g. manager can only adress motivation, not generate it)

Question 8

Content Theories of Motivation - for self-motivation of employees

Answer 8

describe the nature, diversity and content of employee motives

Question 9

Process Theories of Motivation - for self-motivation of employees

Answer 9

describe how and why employees self-motivation changes, which means: how it is developed, remains stable or is lost again

Question 10

Key aspects of Maslows pyramid of needs in practice

1.
2.
3.
4.
5.

Answer 10

1 Self actualization - personal dev. and realising ind wishes

2. esteem - recognition for success, authorization and trust
3. love and belonging - membership and inclusion in company and team
4. safety - stability at work and health protection
5. physiological - canteen company sports, …

Question 11

7 Findlings of Motivation Research With the Reiss Profile

Answer 11

differently strong, basic values life long

work automatically - last motives or end purposes of human action, not like money, everyone strives to satisfy those

the more able to life motivstional structre, the happier bzw successful!

strong motivation does not means into translation at alk

unconsious behaviours adjustments in socialization what we do can disagree with motives, eg lack of self confidence

additional patterns can be learner but not included in profile but causes permanent stress

every human autonomous system cannot be controlled, manager. an only address not geenrste

Question 12

Equity theory of adams

Answer 12

service provided

reward received