Workload Flashcards
The total amount of work or effect that a person is to perform within a time limit
Workload
The amount of mental effort necessary to perform a task within a time limit
Mental Workload
Primary Task Measures
Evaluate the mental workload requirements by directly examining performance of the user or system (e.g. reaction time, accuracy)
Secondary Task Measures
Introduces and records performance on primary and secondary task
Loading Task Paradigm
Maintaining performance on a secondary task even if primary task suffers
Subsidiary Task Paradigm
Requires users to maintain performance on primary task at expense of secondary task
Psychophysiological Measures
Can measure arousal directly, avoiding a secondary task (e.g. heart rate, brain activity)
Pupillometry
Technique of measuring pupil diameter as a measure of arousal
Subjective Assessment Techniques
Evaluate workload by obtaining users’ judgments about their tasks
Common Subjective Workload Measures
Cooper-Harper Scale, Subjective Workload Assessment Technique (SWAT), NASA Task Load Index (NASA-TLX), and Workload Profile (WP)
Comparison Technique
Analytical technique that uses workload data from a predecessor system to estimate the workload for a system under development
Expert Opinion
Analytical technique that is easy and the most extensively used
Mathematical Models
A type of analytical technique
Task Analysis
Analytical technique that decomposes the overall system goal into segments and user tasks
Simulation Model
Analytical technique that uses a computerized version of reality