Workforce performance Flashcards

1
Q

What is workforce performance

A

The measures a business uses to assess the effectiveness of the workforce in achieving targets

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2
Q

What is human resources data

A

Quantifiable information that can be used to measure workforce performance which helps with decision making

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3
Q

What are the three measures of workforce performance

A

Labour productivity, absenteeism and labour turnover

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4
Q

What is labour productivity (include formula)

A

A measure of workforce performance that looks at output per worker, total output / number of workers

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5
Q

What is absenteeism (include the formula)

A

The number of staff who miss work as a proportion of the total number of staff, number of staff absent per time period / total number of staff days worked over period of time x 100

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6
Q

What is labour turnover (include the formula)

A

The rate of change in a firms labour force, number of staff leaving / average number of staff x 100

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7
Q

How much does labour turnover cost Britain in one year

A

£4,130,000,000

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