Markets Flashcards
Define competition
The number of firms that are operating in the same market, they are competing to sell similar products to the same target market
Define a market
A place where buyers and sellers come together to exchange goods or services, usually involving an exchange of money at a set price
Define competitive advantage
A feature of a business that allows it to perform more successfully than others in the market
State the strategies of competition
New product development, Changing or improving existing products, promotions, changing prices, improving distribution channels and improving customer service (training staff)
State the 5 types of markets
Local-Global, Mass-Niche, Trade-Consumer, Product-Service, Seasonal
Comment on product targeting, segmentation, appeal, availability and advertising in mass markets
Products are targeted at a wide range of people
The market is not segmented
Appeals to a wide range of customers
Widely available through a range of markets
Mass media used to advertise
Comment on gap filling, target market, promotion and price changes in niche markets
Identifies small and currently unsatisfied gaps
Target market is well defined with distinct characteristics
Promotion is targeted at a small subsection of the whole market
Often charge higher prices
Discuss the logistics of trade markets
Where businesses are selling to other businesses, the technical specification of the product and service is likely to be more important than the physical environment
Discuss the logistics of consumer markets
Where businesses sell to the public, the product and the price are of equal importance to the physical environment but more important than place (it doesn’t matter what channels the product went through to reach the consumer
What is market size
The total value or volume of sales in the market, number of units sold multiplied by selling price
What is market share
The proportion of total market share that a firm has, sales of one firm divided by total market sales multiplied by 100
What are market trends
The overall changed in the market, (growing, static or declining) which businesses are gaining or loosing market share
What is market segmentation
When the market is split into subgroups of consumers with similar characteristics
What are the 4 types of market segmentation
Demographic, geographic, income and behavioral
Describe demographic segmentation
Identifies subgroups of the population based on their demographic profile or characteristics, looking at the social and economic characteristics of individuals and households
What are the categories of demographic segmentation
Age, gender, level of education, race, religion, family size, stage in life
Define geographic segmentation
Defines market categories based on where people live, people from different places have different characteristics
What are the categories of geographic segmentation
Warmer and colder regions, taste and tradition, infrastructure
Define income segmentation
Identifying subgroups of the market based on their level of income and profession
Explain socio-economic groupings (income segmentation)
A - Higher managerial (chief executives and directors)
B - Intermediate managerial (accountants and doctors)
C1 - Supervisory, clerical or junior professional (teachers)
C2 - Skilled manual (Plumbers)
D - Semi and unskilled workers (window cleaners)
E - Pensioners, casual workers, students and unemployed
Define behavioral segmentation
Characterizes subgroups based on the behavioral patterns of the consumer rather than their characteristics
What are the characteristics of behavioral segmentation
Reasons for making purchases, frequency of purchase, time of purchase, brand loyalty, method of purchase and triggers
Explain the impact of market segmentation
Advertising can be targeted so spending on advertising is more effective, profitability of customers can be identified, avoid less profitable markets, easier to launch new products, greater variety of goods and services in the market
Define competitive environment
The degree of competition in the market and the buying and selling power of customers and suppliers within the market