Work Effectively In Security

Question 1

As a security officer you may have to make a citizens arrest. What type of offence must be committed before you can make an arrest?

Answer 1

Any arrestable offence in the W.A. criminal code.

Arrestable offence means an offence for which the statutory penalty is or includes imprisonment.

Question 2

As a crowd controller you will take on several roles name three roles that will be continually expected of you.

Answer 2

Controlling or monitoring the behaviour of persons
Screening persons seeking entry
Removing persons for behavioural or intoxication reasons.

Question 3

If you were on patrol and could not finish your delegated tasks what would you do?

Answer 3

Notify the control room to ensure the task can be re-assigned.

Question 4

List five electronic time saving devices

Answer 4

Emails
Faxes
Computer software or laptops
Mobile phones
Printers

Question 5

You may require feedback regarding your work performance, how can you obtain a review?

Answer 5

Performance appraisals
Comments from fellow staff and customers
Workplace assessment documents

Question 6

There may be opportunities for career advancement. Name 4 ways you can develop your career

Answer 6

Mentoring by management
Training courses face-to-face or online
Higher duties
Project assignments or delegation of a specific task

Question 7

If you required advice about your training and development who could you go to?

Answer 7

Managers
Supervisors
Trainers

Question 8

Where should all skills development and learning be recorded?

Answer 8

Electronically in a database

Any hardcopies should be stored securely