What is Management and Organisation (w1-2) Flashcards

1
Q

Why does Lemak use the metaphor of a jungle to describe management theory

A

the knowledge is dense and he is trying to find a clear line of sight

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2
Q

how does Lemak make navigating the “management jungle” easier``

A

the table which separates management into different paradigms

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3
Q

examples of people being driven by emotion and feelings in the workplace

A

> refusing to take a promotion as more interested in relationships with current coworkers
managers take on role of facilitator and team builder rather than purely focusing on task performance

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4
Q

example of business metaphors similar to war

A

defending a brand
establishing a position
target market

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5
Q

how is management studies different to disciplines such as psychology, medicine etc

A

Quite novel

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6
Q

what does cms stand for

A

critical management studies

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7
Q

what is cms

A

how managers and organisations can work in a more moral way without marginalising or hurting anybody

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8
Q

Who was the basis for many management science studies

A

Frederick Taylor (1911)

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9
Q

what is fordism

A

mass production of goods by assembly line as seen in Ford vehicle factories

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10
Q

When did management start to become a familiar household term

A

after ww2, 1960s, management boom

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11
Q

examples of how management can change from country to country

A

American dream of individualism, competitiveness and short term results vs long term results wanted in China vs European work life balance

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12
Q

the role of a manager is contested

What does this mean

A

up for debate/discussion

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13
Q

consequences of modern management

A

climate change,#

uneven spread of wealth

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14
Q

Some of Frederick Taylors discoveries

A

> scientific management ( a way of maximising efficiency and profit)
analysed people’s work and rewarded more output with more money (differential pay)
transformed craft production into mass production eg shovel with best shape, speed and weight

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15
Q

what paradigm are the Hathorne Studies an exmaple of

A

behavioural paradigm

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16
Q

where can behavioural paradigm be seen being implemented

A

google offices

17
Q

what is the main idea of the behavioural paradigm

A

that human factors are considered and what motivates workers other than pay.
That work isn’t just a place where people make money but it is also there as a social unit

18
Q

when did the hawthorne studies take place

A

1920s

19
Q

what were the hawthorne studies

A

harvard experiment over 5 years in which they changed different working conditions to find out under which conditions employee productivity was the most increased

20
Q

example of a variable from the Hawthorne Studies

A

lighting fixtures (illumination)

21
Q

what was the result of the hawthorne experiemnt

A

productivity increased no mater what ie because test cases were being treated like humans and being asked what they liked and disliked, they were more involved and motivated

22
Q

what is the concept of the systems paradigm

A

They look at what is going on in the world socially, economically and politically and how this will impact work . The manager is the BOUNDARY SPANNER

23
Q

what is a boundary spanner

A

individuals within an organisation who have the role of linking the organisation’s internal networks with external sources of information.

24
Q

when did behavioural paradigm come about

A

1930s Hawthorne studies era

25
Q

three main paradigms mentioned by Lemak

A

classical
behavioural
systems

26
Q

what common practices nowadays can be dates back to classical management times

A

goal setting

differential pay

27
Q

main incentive in classical management

A

economic and efficiency

28
Q

accoring to the behavioral paradigm, what are people driven by

A

emotion

29
Q

when did the systems paradigm come about

A

post ww||

30
Q

how is the systems paradigm different from beavioural and classical

A

bheavioural and classical are closed systems where as systems is open and constantly interacting with the external enviornment

31
Q

what marked the turning point to behavioural management

A

Hawthorne Studies

32
Q

where and when was the first business school still in exitsence today founded

A

Paris, 1819

33
Q

when was the first MBA offered from Harvard Business School

A

1910