Organisation of Organisations Flashcards
Who wrote Fashion or Fit about organisational deisgn
Henry Mintzberg
who is included in the strategic apex
top management, founders, creaters
who is included in the operating core
employees doing the basic work of the organisation
who is included in the middle line
managers and HODs
what is technostructure
formal planning and design of work
who are the support staff
mail room, canteen, public relations etc
is machine bureaucracy fashionable still
no
when is machine bureaucracy used
mass production, eg MCDonalds
why is machine bureaucracy used
cheap and efficient
little training needed, low skilled jobs
what type of work can people in machine bureaucracyexpect to be doing
dull and repetitive work
alienated employees
stability and production quality standards
no favourtism - equality
examples of professional bureaucracy
hospitals, universities, accounting firms
are there many managers in professional bureaucracy why/ why not?!
not many as employees are trusted to work independently
what is professional bureaucracy
when employees are highly trained and have a standarisation of skills
each employee can work independently of their colleagues because of this standardisation
difference between machine bureaucracy and professional bureaucracy
professional is more democratic and complex
what is a divisonalised form
independent entities joined together by a loose administative pverhead
is risk taking and innovation encouraged in machine bureaucracy and divisionalised form
no
is the divisionalised form popular
yes, spread through a lot of fortune 500
what happens when one division in divisionalised form goes sour
is this effective
management is changed
no, not from the standpoint of society
what is performance control like in divisionlaised form
lots of it
what is a simple structure
flexible, dynamic enviornment
rapid innovation
direct supervisoion of CEO and small staff and middle line