Organisation of Organisations Flashcards

1
Q

Who wrote Fashion or Fit about organisational deisgn

A

Henry Mintzberg

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2
Q

who is included in the strategic apex

A

top management, founders, creaters

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3
Q

who is included in the operating core

A

employees doing the basic work of the organisation

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4
Q

who is included in the middle line

A

managers and HODs

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5
Q

what is technostructure

A

formal planning and design of work

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6
Q

who are the support staff

A

mail room, canteen, public relations etc

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7
Q

is machine bureaucracy fashionable still

A

no

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8
Q

when is machine bureaucracy used

A

mass production, eg MCDonalds

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9
Q

why is machine bureaucracy used

A

cheap and efficient

little training needed, low skilled jobs

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10
Q

what type of work can people in machine bureaucracyexpect to be doing

A

dull and repetitive work
alienated employees
stability and production quality standards
no favourtism - equality

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11
Q

examples of professional bureaucracy

A

hospitals, universities, accounting firms

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12
Q

are there many managers in professional bureaucracy why/ why not?!

A

not many as employees are trusted to work independently

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13
Q

what is professional bureaucracy

A

when employees are highly trained and have a standarisation of skills

each employee can work independently of their colleagues because of this standardisation

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14
Q

difference between machine bureaucracy and professional bureaucracy

A

professional is more democratic and complex

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15
Q

what is a divisonalised form

A

independent entities joined together by a loose administative pverhead

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16
Q

is risk taking and innovation encouraged in machine bureaucracy and divisionalised form

A

no

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17
Q

is the divisionalised form popular

A

yes, spread through a lot of fortune 500

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18
Q

what happens when one division in divisionalised form goes sour
is this effective

A

management is changed

no, not from the standpoint of society

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19
Q

what is performance control like in divisionlaised form

A

lots of it

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20
Q

what is a simple structure

A

flexible, dynamic enviornment
rapid innovation
direct supervisoion of CEO and small staff and middle line

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21
Q

why are there no older simple structures

A

more aimed for start ups

often start ups fail when transitioning into bureaucratic structures

22
Q

what age are divisionalised forms

A

usually older

23
Q

what is adhocracy

A

combined efforts in project teams

24
Q

example of adhocracy

25
how does power work in adhocracy
flows and changes to whoever has the best necessart skills for the current project
26
is adhocracy fashionable
yes
27
drawbacks of adhocracy
nothing can get done without sufficient communication prior
28
what happens to older adhocracy structures
drawn more to bureaucracy because people seek stability as they get older
29
is innovation a common feature of machine bureaucracy
no
30
is it easier to change the structure of an organisation or the industry
industry | eg revolution over evolution
31
in collaborative organisations, how can a hierarchy be reformed
decison making through self-organising teams rather than traditional management
32
what is self governance
when a group can rule and regulate among themselves, without need for extrnal authority
33
features of a community form
shared goals and purposes self organisation and self assignment to tasks trust based collaboration and sharing of knowledge and idea some leadership roles resources openly available rewards are extrinsic and intrinsic
34
features of a hierarchy form
authority over lower level units structural principles for organising tasks management allocates tasks and resources rewards based on hours etc higher level units have broader access to info and filter it down to relevant departments
35
example of a hybrid form
hierarchy + community = adhocracy
36
if a company is looking to improve innovation and adpativeness what form should they move towards
community for collaboration and knowledge sharing
37
where more control and orchestrated actions are needed in an organisation, what form should they move towards
hierarchy
38
to improve resource alloation what form should an organisation move towards
market
39
features of a market form
``` exchange between parties quality assurance allocates resources to highest bidder info from economic actors reputation matters ```
40
examples of community organisations for tech
GitHub
41
opposite of herd behaviour in organisations
wisdom in crowds eg hackathon for prizes
42
why will choosing one form and sticking to it be a good idea
encourages effective communication and co-ordination
43
who are the middle line
managers and HODs
44
who are the operating core
admin, machine operation, sales
45
who are the technostructure
IT, HR, traiing
46
example of divisionalised form
county council MNCs Managers by region, managers by industry
47
example of adhocracy
film company | tech companies
48
what can result from poor organisational design
confussion about roles, lack of communication, slow decision making, stress, uneccesaary complexity
49
in the 2nd industrial revolution Adam Smith came up with divison of labour, what is this
allocating labour to those with the best necessary skills
50
problems with organisational design fashion fads
too simplified to apply to real world promise unachievable outcomes and efficiency raise hopes, dont deliver results 1-size doesnt fit all
51
how do fashion fads in organiational design gain fame
famous followers