week 8 tam

Question 1

Maslows hierarchy of needs

Answer 1

A basic structure of motivation tht refer to five level of human needs employees require to be fulfilled at work. If the lower ones are not met the upper ones cannot work

Question 2

Physicological needs

Answer 2

What human needs to survive. Food shelter clothing

Question 3

Safety

Answer 3

Feeling of security- protection and job secuirty

Question 4

Social needs

Answer 4

Having a sense of belonging- in organisation wise sense of belonging to the firm or teams

Question 5

Esteem needs

Answer 5

having status and recognition- can be done by high status job titles

Question 6

Self acltualisation

Answer 6

Becoming what you wanted to be- achieving target and fulfilling potential- promotion oppurtunities

Question 7

Herzberg 2 factors of motivation

Answer 7

Argues that there are 2 factors that firms can adjust to influence motivation. Herzberg was arguing about the importance of non-financial factors for motivation. The two factors were motivators and hygiene

Question 8

Motivators

Answer 8

Factors that directly motivate people to work harder like responsibility at work, achievement, being recognised and having meaningful work.Motivation ranges from satisfaction to no satisfaction

Question 9

Hygiene factors

Answer 9

Relates to working conditions, pay and job security,company policies. These factos can de-motivate but if present do not motivate persons to work harder. It ranges from dissatisfaction to no dissatisfaction.Herzberg acknowledged the opposite of dissatisfaction as a no dissatisfaction not as satisfaction. If they are not met employees feel demotivated. Refer to the bottom two of maslows hierarchy of needs.

Question 10

what does herzberg say about both of them

Answer 10

Motivate by using motivators and ensure hygiene factors are met, needing management attention.

Question 11

Google application

Answer 11

For self esteem needs there are recognition oppurtunities like gthansk or peer to peer program. For self actualisation google promotes it employess annually however it announced there will be fewer promotion. The security in maslow needs are significantly lowered due to layoffs and will continue.Google needs to ensure that the remaining employees are feeling not anxious by creating transperancy and ensure the hygiene factors are met to not demotivate.Because of this there is dissatisfaction in hygiene factors and the motivation factors are not working clearly.

Question 12

Tuckman and jensen

Answer 12

Explain the stages of team development.It is a continous clycle as people leave and join. Can also go backwards because people joining in and changing the group norms and goals.

Question 13

First element of Jensen and Tuckman team formation

Answer 13

Forming- forming of the group, members becoming familiar

Question 14

Second element of tuckman and jensen

Answer 14

Storming- there are tension withing the group.In storming if someone does not want to work toghether with some it can go to other groups.

Question 15

Third one in jensen tuckman stage

Answer 15

Norming, having certain norms and standarts

Question 16

Fourth one in jensen and tuckman

Answer 16

Performing- meeting the goal as a group. In order

Question 17

Application to google

Answer 17

First in the forming phase members become familiar with, google uses team bonding to create a familiar environment and trust.Secondly in storming and tension all of the members have equal time to say what they want, creating a safe place to say whatever they think. Thirdly, in the norming there is a psychological safety by group members telling when they took a risk to encourage others to take risks and share their risky ideas too. At the last performing part everyone tells their ideas based on the data to avoid groupthink and perform logically.

Question 18

Motivation

Answer 18

Motivation lead people to work hard, be enthuiastic and do more than minimum of responsibilities.

Question 19

De-motivation can happen if

Answer 19

The hygiene factors are not met like dissatisfied from supervision, poor working conditions.Also the motivators for people can be absent to like no recognition, not having meaningful work. Google is having demotivated employees due to not offering job security and not telling the reasons people are getting fired thus the motivators are not working.Thus to ensure this demotivation is erased google should be transparent in the reason of firing and how much people are going to be fired.