innovation 5th week

Question 1

Change management

Answer 1

responding to changes and being proactive to adopt into customer preferences by renewing the firms
**DIRECTION structure and capabilities customers

Question 1

Lewins change management model

Answer 1

3 stages of implementing change

Question 2

First stage of implementing change according to Lewin

Answer 2

Unreeze-Breaking the existing mindset and creating awaraness of change being needed

Question 3

The second process of Lewin’s model

Answer 3

The change part- Introducing the change to the firm

Question 4

The third process of Lewins change management model

Answer 4

Refreeze- making the change a part of the company, integrating into the culture to be permanent

Question 5

Problems with the Lewins change management model

Answer 5

It is too sybmolic, and assumes static environment which normally too many things happen.There is no detail on how to make changes and do not take into account into employees resistant to change.

Question 6

Explain the Lewin change management model

Answer 6

Its a change model that takes companies from current to their desired state.

Question 7

Mckinsey 7s model

Answer 7

There are shared values which are requal imprtance. There are hard and soft s in this model.The strategy structure and systems can be influenced by the management and can eailsy make changes.The soft ones like skills staff and stlye are hard to make changes, hard to identify which are related more to the culture of the company.

Question 8

What are the 7s of kinsey

Answer 8

Skill staff syle strategy structure system and shared values

Question 9

What are the differences between Lewis and kinsey model

Answer 9

Kinsey is more suitable for radical changes whereas Lewis for incremental.
Lewis is more static as it suggests freezing after implmenting the change but the mckinsey can make continuous improvements.Mckinsey one takes a more whole look to change and lewis does not provide direction for change.

Question 10

Kotter’s 8 step change management model

Answer 10

Mainly on how to make people excited about change

Question 11

The first step of Kotter

Answer 11

Establish a sense of urgency- communicating the need for change as people resist generally

Question 12

The second step of kotters

Answer 12

Finding influential people- change agent to explain why change is important

Question 13

Third one for kotter

Answer 13

Developing a clear shared vision in order to create trust within employees

Question 14

4th one of kotter

Answer 14

Communicating the vision to reach a mutual understanding of what we want to reach at

Question 15

5th step of kotter

Answer 15

Empowering people to act on the vision as to understand who are resisting and why are they resisting and eliminating the obstacles that hinder the change application

Question 16

6th kotter

Answer 16

Create short term wins- providing insentives, showing change is succesful and clear suspected people

Question 17

7th kotter

Answer 17

Consolidate and build on gains- to relfect what went well and how to improve further

Question 18

8th kotter

Answer 18

Institutionalise the change- making the change formal by policies and procedures.

Question 19

Maurer 3 levels of resistance and change mdel

Answer 19

Give information about the different levels of resistance staff might have towards change.

Question 20

The first level of maurer

Answer 20

I dont get it- Lack of understanding the prupose of change or how to change and creating a resistance response

Question 21

The second level of maurer

Answer 21

I dont like it- Emotional response to the change which could be fear of losing job, fear of unknown or discomfort.

Question 22

Third level of maurer

Answer 22

I dont like you-Lack of trust and confidence towards the people implementing change. Adressing concerns and creating trust is crucial.

Question 23

What is environmental scanning

Answer 23

See whats happening in the market customer preferences and technologies. Process of gathering, analysing and dispensing information for strategic purposes.

Question 24

Three types of environmental scanning

Answer 24

Adhoc-infrequent or as needed after a crisis.
Regular- on regular schedule
Continuous- continously collecting data and evaluating environmental factors.