week 7 Flashcards
Why google is a mainly organic organisation
Has decentralised control with using different functional teams, encouraging communication face to face by having comfortable sofas to increase collaboration, flat hierarchy as google is getting rid of its middle managers to lower hierarchy to seize the oppurtunities more fastly, allowing employees to devote their 20% of their work time to work on their independent projects to increase creativity. However, it has also features of mechanistic organisations like performance reviews and trackers like objectives and key results to asses a staffs performance by putting nearly impossible short term goals.Followingly, in the conflict solving, it uses a hybrid approach in conflict resolution.Firslty the individuals try to solve it between themselves but if it involves violations it is reported to the superior such as project steward.
Servant leadership
The leader puts the interest of their followers above their interest, creating trust and collaboration.
Transformational leadership
The leaders motivate their followers to achieve results
The authentic leaders
Create trust by being geniuine and transparent, true to their values which relates being authentic to themselves.
The spritirual leadership
Focuses creating vision and value harmony in employees by living according to their beliefs and motivating others to do the same.
Which ones google uses in terms of leadership
Google uses transformational- focusing on employee motivation by rewards programs like gthanks and peer to peer recognition.
Servant- Putting self interest of employees by mental health programs, free food and work life balance to ensure the interest of workers.
The self interest in this case would be minimise the costs in leaders perspective but they put the importance to the workers.
The star framework
Consists of five elements, people strategy structure, processes and rewards. It is used for desinging efficient organisations and ceating meaning and purpose for the employees. Useful when a company is going through changes or need to become more efficient.
Reward in star framework
What reward system the firm has .Google uses peer to peer recognition and gthanks where peer program there is a cash reward and gthanks brings recognition to the worker.
Structure
Is about how the hierarchy is structured.Google has flat structure with eliminating the middle managers to increase efficiecy of communication and responding to the threats and oppurtunities by eliminating the bureaucracy obstacles.
The strategy in star framework
It refers to strategic goals of the firm.
The strategy of google is keep being the dominant search engine. For this it utilises decision making in teams to ensure it is creative and prevent groupthink by forcing staff to say the data suggest and investing in the emerging technologies like artificial intelligence
People in star framework google
What kind of people with skils are requird? Google has a long hiring process that ensures staff has skills required like curiosity and problem solving skills nd being fit to the teamwork it requires. The holistic approach of google in the star framework ensures google has created effective and shared purpose and meaning for the employees.
Process in google
How are decisions are made? Long hiring process like on site intervieews to understand experience, cross functional teams to encourage innovative problem solving and looking from different perspectives.
