viva questions for week 5 and answers

Question 1

Discuss the elements of McKinsey 7S Model

Answer 1

Mckinsey 7s model is about implementing a change in firms which is suitable for more radical changes. It has 7s is which are soft and hard s which are structure strategy and system are more structured whereas the skill style staff, shared values are less structured and more about the culture.This model provides direction for the companies and the harmony and interconnectedness of these 7 values create effective and consistent change implementation.

Question 2

Apply the mckinsey 7s model to Apple company.

Answer 2

Structure: Apple has functional organisational structure which is centralised which means the significant decisions are made up by the top, making harder apple to respond oppurtunities fast.For instance, as its competitors such as google are fastly using artificial intelligence, apple has been left behind as its competitors like samsung and google pixel has already implemented

Question 3

Staff and skill

Answer 3

Staff: Apple’s staff is encouraged to take bold risks, think creatively which creates a environment suitable for change, being open to change as a mindset.
Skill: Apple searches for staff which has ability of collaboration, creativty, curious and expertise are the common skills in apple.

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Question 4

Strategy

Answer 4

Apple uses differentation strategy to delive high value to their customers which has been declining over the years as apple has slowed down in introducing original features and slowing its innovation which hinders its differentation strategy and might cause customers to prefer another brand

Question 5

Style

Answer 5

Style: democratic leadership which allows collaboration, inclusive decision making and open communication which makes implementing change in this firm much easier.

Question 6

Shared values of apple

Answer 6

Innovation, customer focus and simplicity are the shared values of apple where the innovation and customer focus are significantly declining due to not responding to the customer demand of new features.

Question 7

System

Answer 7

Apple requires NDA agreements as a procedure in their information flow to keep their secreacy about the new features yet there are critical leaks about them showing that the system of apple is not working effectively and need to be in harmony .

Question 8

Environmental scanning is an important role in change management;
discuss how it is used

Answer 8

Environmental scanning is done for to be informed about the external factors by gathering, analysing and dispensing information in an organisation for strategic or tactical purposes.It includes models like swot and peste. In swot, by understanding the weaknesses threats oppurtunities and strengths, By having a whole look to the factors of pestel and swor to adress significant threats and seize the oppurtunities within the market, planning before a crisis happens.

Question 9

How environmental scanning it can be used to take a pro-active
approach to change management using one of the case organisations

Answer 9

By apple utilising continuous scanning to understand consumer preferences and advancing technologies apple can become the leader in the market again.After applying swot and pestel the most significant factors are the economic conditions in the united kingdom and threat being losing market significance and oppurtunity of artificial intelligence.By creating a strategic plan which includes apple integrating artificial intelligence like others in the market and increasing its market significance and providing the oppurtunity of pay later option in its stores would appeal to customer preferences and technologic advancements in the industry.

Question 10

Kotter’s 8 step change management model provides us with a roadmap
on how to bring change on an organisational level.

Answer 10

Kotter’s model is a detailed change model that gives detailed process on how to apply change in organisations. There are 8 steps which starts by creating awaraness about the change and start implementing it by influencing teams, lthe second part is engaging staff by creating clear vision and communicating and identifying the obsacles.The last part includes making it stick in the organisation by celebrating the gains and reflecting on how to do better and implementing the change in the culture by changing the procedures and integrating in the values and the culture of the company.

Question 11

Apply Kotter’s model to a change that occurred in apple

Answer 11

Tim cook created a sense of urgency in the firm by stating the planet cant wait. He created chief of sustainability to create a guiding coalition, creating and communicating the vision of becoming carbon free in 2030, creating green teams and environmental champion awards to reduce its impact to minimum by rehe also helped reduce the supply chain’s environmental damage, promoting renewable energy projects and integrated sustainability in the culture of apple by emphasising transparency and accountability of carbon print and aiming to reduce it significantly