Week 7 - Group Processes Flashcards

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1
Q

reasons that people join a group

A

humans may have an innate need to belong to groups stemming from evolutionary pressures that increased people’s chances of survival and reproduction

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2
Q

process of adjustment to a new group.

A

the individual is socialized to how things work in the group.

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3
Q

How do roles influence groups?

A
  • Groups function much better when members are assigned roles that best match their talents and personalities
  • the more role ambiguity, the worse one’s job performance is
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4
Q

How do norms influence groups?

A

Rules of conduct

– Can be formal or informal

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5
Q

How does cohesiveness influence groups?

A

The causal relationship works both ways: On the one hand, when a group is cohesive, group performance often improves; on the other hand, when a group performs well, it often becomes more cohesive.

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6
Q

Zajonc’s social facilitation model

A

The presence of others:
• Enhances performance on easy tasks
• Impairs performance on difficult tasks

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7
Q

Explain how the presence of others affects task performance, and how Zajonc’s social facilitation model accounts for these effects

A
  • Enhances performance on easy tasks

* Impairs performance on difficult tasks

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8
Q

Describe how working with others on a task affects productivity

A

Easy task = improved performance

Hard task = decreased

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9
Q

social facilitation and situations likely to lead to

A

Zajonc proposed a three-step process:

The presence of others creates general physiological arousal, which energizes behavior. Based on experimental psychology research and principles of evolution, Zajonc argued that all animals, including humans, tend to become aroused when in the presence of conspecifics—that is, members of their own species.
Increased arousal enhances an individual’s tendency to perform the dominant response. The dominant response is the reaction elicited most quickly and easily by a given stimulus.
The quality of an individual’s performance varies according to the type of task. On an easy task (one that is simple or well learned), the dominant response is usually correct or successful. But on a difficult task (one that is complex or unfamiliar), the dominant response is often incorrect or unsuccessful.

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10
Q

social loafing and situations likely to lead to

A

A group-produced reduction in individual output on tasks where contributions are pooled.

People worked less hard in a group, when:
– The task is easy
– Individual efforts cannot be identified

Social loafing is occurs if:
• People believe their own performance can’t be identified
• Task isn’t important
• People believe their efforts aren’t necessary for success
• Group won’t be punished for poor performance
• Group is large

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11
Q

Define deindividuation

A

Loss of a person’s sense of individuality and
the reduction of normal constraints against
deviant behaviour

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12
Q

Group in terms of group processes

A

Two or more individuals who interact over time and have shared fate, goals, or identity.

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13
Q

How environmental cues can affect deindivuation?

A

• Accountability cues
– Affect cost‐reward calculations
• Attentional cues
– Focuses a person’s attention away from self

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14
Q

The effect of social identity on deindividuation

A

social identity model of deindividuation effects (SIDE)

Proposes that whether deindividuation affects people for better or for worse reflects the characteristics and norms of the group immediately surrounding the individual as well as the group’s power to act according to these norms

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15
Q

the different types of tasks that groups perform

A

additive task: the group product is the sum of all the members’ contributions.

Conjunctive: group product is determined by the individual with the poorest performance

Disjunctive: group product is (or can be) determined by the performance of the individual with the best performance

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16
Q

Explain process loss

A

The reduction in group performance due to obstacles created by group processes, such as problems of coordination and motivation.

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17
Q

relationship

between group performance and type of task

A

Additive: social loafing:- group performs less than its potential.

Conjunctive: group performance on conjunctive task tends to be worse than the performance of a single average individual

Disjunctive: Can perform well unless group processes interfere

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18
Q

Discuss the advantages of

brainstorming.

A

Coming up with more ideas - alone or electronic

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19
Q

Discuss the disadvantages of

brainstorming.

A

Production blocking. When people have to wait for their turn to speak, they may forget their ideas

Free riding. As others contribute ideas, individuals may feel less motivated to work hard themselves

Evaluation apprehension. In the presence of others, people may be hesitant to suggest wild, off-the-wall ideas

Performance matching. Group members work only as hard as they see others work.

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20
Q

Describe group polarization

A

The exaggeration through
group discussion of group members’ initial
tendencies

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21
Q

entitativty

A

refers to the perception of a group as pure entity

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22
Q

Define groupthink

A

A group decisionmaking style characterized by an excessive tendency among group members to seek concurrence.

23
Q

things that can lead to group think

A

emerges when the need for agreement takes priority over the motivation to obtain accurate information and make appropriate decisions

  • Stressful situations
  • High group cohesiveness
  • strong group structure
24
Q

behavioural symptoms of groupthink

A

closed-mindedness
pressures toward uniformity
illusion of unanimity

25
Q

consequences of groupthink

A

increases the likelihood that a group will make bad decisions

26
Q

how can groupthink be prevented.

A
  • To avoid isolation, groups should consult widely with outsiders.
  • To reduce group pressures to conform, leaders should explicitly encourage criticism and not take a strong stand early in the group discussion.
  • To establish a strong norm of critical review, subgroups should separately discuss the same issue, a member should be assigned to play devil’s advocate and question all decisions and ideas, and a “second chance” meeting should be held to reconsider the group decision before taking action.
27
Q

the role of biased sampling on

group communication and performance.

A

The tendency for groups to spend more time discussing shared information (information already known by all or most group members) than unshared information (information known by only one or a few group members).

Therefore - a group may fail to consider important information that is not common knowledge in the group = make bad decisions

28
Q

the roles of transactive memory in

group communication and performance.

A

A shared system for remembering information that enables multiple people to remember information together more efficiently than they could do so alone.

-social loafing can still occur - but if utilised properly it is useful

29
Q

strategies for improving group performance

A
  • goal setting and planning
  • training programs
  • computerised group support systems
    (help avoid groupthink & improve productivity)
30
Q

The role of diversity in improving group performance

A

-evidence from empirical research concerning the effects of diversity on group performance is decidedly mixed

Inga Hoever and others (2012) demonstrated that diverse groups who were encouraged to take each other’s perspective as much as possible performed significantly better on a creativity task than did other homogenous groups

31
Q

Define social dilemma

A

A situation in which what is good

for one is bad for all

32
Q

Describe the prisoner’s dilemma

A

Friend and yourself commit a crime. If both of you confess, you will both get a moderate sentence. If your friend confesses but you don’t, you will get 10 years and friend gets 0. If you confess but your friend doesn’t, you will get no time and your friend will get 10 years. If both of you don’t confess you will get 1 year each. -> shows the idea of mixed-motives and trust

33
Q

Resource Dilemmas

A

How two or more people share a limited resource

34
Q

Discuss mixed motives in the context of prisoner’s dilemma

A
  • Mixed motives -> everyone can gain something ,but if everyone acts in self-interest everyone loses out If you and your friend act together the best outcome for everyone
35
Q

threat capacity

A

People use coercive means, even when doing so damages their own outcomes

36
Q

Discuss how threat capacity can lead to the escalation of group conflict.

A

Once people use the capacity to threaten the other group it just escalates the problem -> other group retaliates

Deutsch and Krauss -> trucking company study.
Least money made when both participants could block other group = effects of retaliation

37
Q

Discuss perceptions of others can lead to the escalation of group conflict.

A

Negative perceptions of “the other,” which promote acceptance of aggressive behavior and enhance cohesiveness of the ingroup “us” against the outgroup “them”

38
Q

Explain how GRIT can reduce group conflict.

A

A strategy for unilateral persistent efforts to establish trust and cooperation between opposing parties.

graduated and reciprocated initiatives in tension-reduction (GRIT)

one group takes the first move toward cooperation by making an initial concession. It then waits for the response from the other side and reciprocates that move: It responds to aggressiveness with aggressiveness and to coop-erativeness with even more cooperativeness.

39
Q

Explain how negotiation can reduce group conflict.

A

they can come to an integrative agreement: negotiated resolution to a conflict in which all parties obtain outcomes that are superior to what they would have obtained from an equal division of the contested resources.

40
Q

Explain how finding a common ground can reduce group conflict.

A

When group members perceive that they have a shared identity—a sense of belonging to something that is larger than and encompasses their own groups—the attractiveness of outgroup members increases, and interactions between the groups often become more peaceful (superordinate identity)

41
Q

Collectives

A

People engaging in a common
activity but having little direct interaction with
each other

42
Q

Roles

A

Their set of expected behaviours

– Can be formal or informal

43
Q

Cohesiveness

A

Cohesiveness: Forces exerted on a group that

push its members closer together

44
Q

Evaluation Apprehension Theory

A

presence of others will produce social facilitation effects only when those others are seen as potential evaluators.

45
Q

Distraction- Conflict Theory

A

Presence distracts from the task

– There is nothing “social” about social facilitation

46
Q

Factors involved in Group Polarisation

A
  1. Persuasive arguments theory
  2. Social comparison
  3. Social categorization
47
Q

Persuasive Arguments Theory

A

– The greater the number and persuasiveness of the arguments, the more extreme the attitudes become

48
Q

Social Comparison

A

New, extreme norms are established

49
Q

Social Categorisation

A

Overestimate group’s position to distinguish

ingroup from outgroup

50
Q

Instrumental Role

A

help the group achieve its tasks

51
Q

Expressive Role

A

provide emotional support and maintain morale

52
Q

Process Gain

A

The increase in group performance so that the group outperforms the individuals who comprise the group.

53
Q

Conflict Spiral

A

Conflict that feeds on itself