Week 5 - 2

Question 1

Characteristics of partnership relationships

Answer 1

High levels of trust
Collaborative problem solving
Frequent and effective communication
Higher degree of mutual understanding
Early conflict resolution
Understanding of different cultures and competences
Emphasis on joint problem solving during failure episodes rather than assigning blame

Question 2

Dimensions of relationship value

Answer 2

Reduce transaction cost
Reduced cost of compliance monitoring
Generation of increases value trough leveraging shared competences
Fewer quality failures and unanticipated failures
Early failure identification and problem resolution

Question 3

4 key sourcing approaches

Answer 3

Multiple sourcing (Multiple suppliers)
Single sourcing (Single suppliers)
Delegated sourcing (Sourcing done for you)
Parallel sourcing (Souricning in two different arias at the same time)

Question 4

What gap?

What your supplier thinks you want - What you really want

Answer 4

in between that gap is the requirement perception gap

Question 5

What gap?

How the supplier thinks is performing - How you think the supplier is performing

Answer 5

In between that gap is the fulfilment perception gap

Question 6

Describe the supplier selection process - Qualification

Answer 6

Does this supplier have the basic capabilities for our requirements? (can be a manager not a doctor)

Question 7

Describe the supplier selection process - Selection (measuring) criteria

Answer 7

What critical performance metrics are we going to focus on?

Question 8

Describe the supplier selection process - Obtaining relevant information

Answer 8

Evaluate supplier proposals and performance metrics

Question 9

Describe the supplier selection process - Select supplier

Answer 9

Objectively evaluate and assess suppliers against each other based on a weighed criteria

Question 10

Construct a weighted score matrix to select suppliers

Answer 10

Although the book mentions several methods to select suppliers, the focus will be on the weighted score method - a worked example is below

´´Weigthing´´ - a number that signifies the relative importance of certain factors compared to others.