Week 4 - 1 Flashcards

1
Q

Operations management

A

The management of processes that convert inputs (such as labour materials and energy) into outputs (in the form of goods and services)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is a Process?

A

´´A series of actions or steps taken in order to achieve a particular outcome or objective´´.

in other words….

Anything you do to turn one situation in to another through decisions or actions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Suipou - a model of the logistics chain

A
Suppliers - supermarket
Inputs - Ingredients
Process -  making it
Outputs - sandwich finished
Customers - eating the sandwich
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Info

A

Requirements and resources, demand and time-bound planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Suppliers

A

Providing resources and material to the Operational Process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Inbound

A

Resources and materials IN to the Operational Process (If inbound no changes, if raw materials (input) there might be changes)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Process Operation

A

The series of actions taken in order to achieve a particular goal/objective

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Outbound

A

The good(s) or services that an Output of the Operational Process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Customers

A

The end-user or target of the Operational process and total Chain

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Material Flow

A

Physical activity of inputs and transformation to outputs, end to end.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is SCOR?

A

Supply Chain Organisation Reference Model

A framework that sets clear guidelines on the management of the key processes in the supply chain.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Scor - Plan

A

The supply chain strategy which aligns requirements with the resources available. Business and finance plans must be aligned and communicated.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Scor - Source

A

Meeting demand with effective procurement of goods by selecting suppliers, scheduling deliveries, and managing inventories.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Scor - Make

A

Producing what is required by effective production scheduling, manufacturing, testing, and packaging.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Scor - Deliver

A

Managing and fulfilling orders and transporting goods to the customer.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Scor - Return

A

Managing customer returns, repairs, disposal, or replacement.