Week 2 - 1 Flashcards
1
Q
What skills are required in selling?
A
Personable
Interactive
Ability to adapt to sales style from situation to situation
Focused
Organised
Verbal & Written communication skills
Listening skills
Demonstrated ability to overcome objections
Information retention
Determination
2
Q
Purpose of sales
A
The purpose of selling is to improve the buyer´s business.
3
Q
Prospecting
A
Searching for new - Potential - Customers.
4
Q
A ´prospect´ =
A
A company/individual that has not bought from us before.
5
Q
Task of sale support
A
Finding prospects
6
Q
Task of salesperson
A
Internet, database, directories, trade press, trade fairs.
Follow up on enquiries
Cold canvassing
Through existing, satisfied customers
