Week 3 Flashcards

1
Q

What is downsizing?

A

Planned elimination of personnel

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2
Q

Why should you not use downsizing?

A

Long term prospects are decidedly negative and All things equal, downsizing does not generate higher profit.

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3
Q

What is the “Survivor Syndrome” of downsizing (4)?

A

The impact on the “Lucky Ones” 1: Reduces job involvement/commitment, 2: may decrease creativity, 3: Increases voluntary turnover. FAIRNESS is important! (All things equal, downsizing does not generate higher profit.)

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4
Q

According to Cascio & Wynn, what are some best practices of downsizing (4)?

A

1: Make targeted, strategic cuts, 2: Involve employees (give choices)-under certain conditions, 3: Don’t consider it a “quick fix”, 4: treat employees fairly

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5
Q

According to Cascio & Wynn, what should you do before downsizing (3)?

A

Think careful, think twice, seek input (employees)

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6
Q

According to Cascio & Wynn, what should you do during downsizing (3)?

A

Lead by example/share pain, be fair, comm.

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7
Q

According to Cascio & Wynn, what should you do after downsizing (3)?

A

Offer survivors opportunities, training/support, align business practices with new reality

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8
Q

What do Heath & Heath argue?

A

“Change should be linked with what one intrinsically values” (identity rather than consequences model) –> ppl will be more enthusiastic

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9
Q

What should one do in C.M. according to Heath & Heath?

A

Link part of change to (new) identity - Only indirect evidence available - Identity appeals to motivate individuals. IDENTITY MODEL; –> Match change with 1: Personal (collective) identity/values, 2: (invented/new) possible, desired identity -> can result in involvement.

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10
Q

What is the ‘Consequences Model’? (Heath & Heath)

A

Instrumental, calculative motives of behavior. Rational, analytical costs-benefits. –> Extrinsic, “What’s in it for me/What can I get from it” (e.g. promotion). –> “Valence” is consequence model and NOT a preferred way to engage in changes according to H&H

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11
Q

What is the ‘Identity Model’? (Heath & Heath)

A

Self-expression motives of behavior. –> Intrinsic, coming from w/in and in line with identity. Be inherently rewarding. –> Match change with 1: Personal (collective) identity/values, 2: (invented/new) possible, desired identity -> can result in involvement.

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12
Q

According to Venus et al. what can be said about effective change leadership?

A

“Effective change leadership has to emphasize continuity - how what is central to who we are as an org. will be preserved despite the uncertainty and changes on the horizon.” Also; highlighting good/bad about change fuels fear (“changes will be fundamental”)

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13
Q

According to Venus et al. what can be said about change?

A

Change can threaten identity (social-identity, ppl. identify with work, “we”)

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14
Q

According to Venus et al. when do employees embrace change?

A

Employees embrace change when they experience a sense of continuity of organizational identity. Also; Higher feeling of collective continuity, more likeliness to be open for change (esp. when uncertainty is high)

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15
Q

According to Venus et al. why is collectivity important?

A

Collectivity (group membership) reduces our uncertainty, assists us in what to do in a certain situation, etc. Also; Higher feeling of collective continuity, more likeliness to be open for change (esp. when uncertainty is high)

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