Week 1 Flashcards
What is organizational change?
deliberate activities that move an organization from it’s present state to a desired future state
For example why is organizational change not always successful?
Human factors are being neglected, there is poor communication, etc…
[IMAGE] What are some reasons org. change is not successful?
Inadequate or unavailable resources, Poorly comm. strategy, Actions required to execute not clearly defined, Unclear accountabilities for execution, Organizational silos and culture blocking execution
What drives organizational change? (3)
Perceived (predicted) misalignment with environment [-> misalignment prevents organization from functioning as it should to succeed], Perceived opportunity, but also, Mindless mimicry of top performers/trends
What causes organizations to be misaligned and forced to change?
EXTERNAL triggers (Political [stability, regulations] Economical [interest rates, jobs] Social [demographics] Technological [innovation] Environmental Legal) and INTERNAL triggers (new ppl, new tech. TMT change)
How do you identify problem (forces of org. change)?
Scientific evidence, org. data, stakeholder data, analysis (meta, force field), professional judgement.
C.M. - What is in it for you?!
“Effective C.M. refers to the use of principles to increase the likelihood that movement to desired end state is successful”
What is the major problem in C.M. nowadays? (Ten Have et al.)
Practitioners do not rely on EBP, but rather use other approaches to make decisions.
What approaches do practitioners use to make C.M. decisions, rather than EBP?
Eminence based approach (guru’s/success stories CEOs), Prominence based approach (pop. beliefs/ideologies like agile, w/out critical reflection), Intuition/opinion/belief, Professional/expert judgement/experience (repeated experience w/ critical reflection, but still prone to bias, don’t use as only source)
Why do practitioners tend to use other approaches than EBP?
Reputable publishers, focus on hits, lack of training in EBP, stories are appealing, etc.
What is the “In Search For Evidence” (P&W) methodology doing?
Looks at (attributes of) high performers
What is wrong with books such as “In Search For Evidence?”
Not/when tested hardly any support, also correlation is not causation…
According to Alvesson & Sveningsson, what is org. change content?
Technologies, systems, structures, strategies, objectives, identities, networks, etc.
What are the four most important points discussed by Alvesson & Sveningsson in their intro to C.M.?
- Forces of org. change (external/internal), 2: Change nature (scope, scale, stride, style), 3: Source (planned/emergent), 4: Approach (planning/process)
What is planned (episodic) change?
Planned change = intentional episode, formulated end state, adaption is goal, happens infrequent, TMT/C.M. is C.A., any size, global + local perspective, happens in disequilibrium, linear + planned interventions and driven by perceived misalignment.
