Week 11 Flashcards
Social Influence
- Any change in a person’s thoughts, feelings, or behaviour that has its origin in another person or group
- The influence of people on people
Audience Effects
- The most elementary social psychological question concerned the effect of the mere presence of other people on our behaviour:
“What changes in an individual’s normal solitary performance occur when other people are present?”
Triplett (1898)
► Cyclists ride faster when racing than when riding alone
► Children reel faster when racing in pairs than when alone
Audience Effects - Arousal
Arousal from having others around can lead to:
Social facilitation
► Improvement in performance in presence of others
► Do better
► Well-learned/easy/simple tasks
Social inhibition
► Deterioration in performance in presence of others
► Do worse
► Poorly-learned/difficult/complex tasks
*look up image
Social Loafing
A reduction in individual effort when working on a collective task compared with working alone
Max Ringelmann
► Individuals exerted less effort when pulling on rope in group compared to alone
Compliance
- Superficial, public, transitory change in surface behaviours and expressed attitudes
- Response to request and coercion by others
- Cialdini’s six principles underlying compliance:
► Liking
► Authority
► Reciprocation
► Commitment and consistency
► Social proof
► Scarcity
Compliance Tactics
Foot-in-the-door: First make a small request, then follow it with a larger, related request (Freedman and Fraser, 1966)
► Works off principle of… commitment and consistency
Low-balling: First make a reasonable request, then reveal a hidden cost afterwards (Cialdini, 1978)
► Works off principle of… commitment and consistency
Door-in-the-face: First make a ridiculously large request, then follow it with a smaller, more reasonable request (Cialdini et al., 1975)
► Works off principle of… reciprocation
Obedience
- When an authority specifically commands us to change our behaviour, and we do
- Agentic state
A frame of mind characterised by unquestioning obedience, in which people as agents transfer personal responsibility to person giving orders - The power of the situation
Obedience Study
MILGRAM (1963)
- Asked participants to play the role of a “teacher” and give electric shocks to a “learner” (a confederate) as part of a learning experiment
- Each time the “learner” got an answer wrong, the“teacher” was required to give a more intense shock
- 65% of the “learners” obeyed until the end of the experiment, where the strongest shocks were
Behaviours in Groups
A collection of people who interact with each other and are interdependent
Group norms: Attitudinal and behavioural uniformities, shared beliefs about appropriate conduct for group members
► Can be formal or informal
► Powerful sources of conformity
Conformity
The tendency for actions and opinions to converge towards group norms
Two processes underlie conformity:
► Informational influence
► Normative influence
Informational influence - Conformity
- Conform because we believe others know better than us
- When we are uncertain about how to act
- “Private” conformity/“true” influence
Normative influence - Conformity
- Conform because we want others to accept and like us
- When group has power to punish/reward
- “Public” conformity
Autokinetic Effect - Conformity Study
SHERIF (1936)
Autokinetic effect
► Optical illusion - pinpoint of light in dark room appears to move
► Participants asked how much light moves
► Tested either alone vs. in group
*look up image
Line Length - Conformity Study
ASCH (1951)
Line Length Study
► Participants sat at a table with confederates
► Asked to indicate aloud which of 3 comparison lines matched the standard line
► Confederates all gave the same wrong answer
► Results : 76% conformed to wrong choice at least once, 50% on 6 more trials, 5% on all 12 trials – power of the situation
Group Decision Making
Important decisions are usually made by groups rather than individuals
Groups often make better decisions:
► Pooled knowledge
► Diverse perspectives
► Cancel out biases
Bigger, diverse groups -> better decisions
Smaller, homogenous groups -> worse decisions
► Groupthink, group polarisation