Video mediated communication Flashcards
What are the pros of teleconferencing?
> Reduced travel costs
> Experience between face-to-face and telephone
What did Weiss (1990) say about teleconferencing?
> Video improves voice communication
Group participation
Barriers may be due to booking, workplace displacement and lack of spontaneity
What is desktop conferencing?
Video-mediated communication located on a desktop or in the corner of a screen
What was the reception of desktop conferencing?
Preferred by novices, dispreferred by frequent users
What did Heath and Luff (1997) find wrt desktop conferencing?
Eye-tracking revealed speakers prefer to look at themselves
What are the modes of interaction present during face-to-face communication?
> Verbal
Non-verbal
Spatial
What are the features of non-verbal communication?
> Use of space
Gaze
Gesture
Posture and allignment
What did Kleinke (1986) establish wrt the function of gaze?
> Provides information
Regulates interaction
Expresses intimacy
Exercises social control
What did Loomis et al (2008) establish?
The function of gaze depends on whether the other actor(s) can see where you are looking
Who established that the function of gaze is dependant on whether or not an individual is being observed?
Loomis et al (2008)
What did Thompson et al (1993) do?
Developed the map task
What did Boyle et al (1994) find?
Using the map task, lack of eye contact: > Doubled turns > Increased length of turn > Increased interruptions > No differences in accuracy or time taken
What did Doherty-Sneddon et al (1997) do?
Extended Boyle et al (1994) using video-mediated communication
What did Doherty-Sneddon et al (1997) find?
> Video-mediated communication contained significantly more words and turns
Eye contact gave no benefit
What did Heath and Luff (1991) find?
Gestures and gaze are less efficient in VMC
What are the limitations of video-mediated communication wrt gaze?
> Gestures and gaze are less efficient
Ppts prefer to look at themselves
Spatial awareness, peripheral monitoring of non-verbal signals and joint reference cannot be replicated
What is spatiality?
Individuals use relative position to establish shared space while having a face-to-face conversation
What did Heath et al (1997) find?
That when given a choice of cameras during VMC, ppts preferred looking at desktop
What are the features of copresent music tuition?
> Direct eye-contact less than 5% of the time
> Average during of eye contact less than a second
What were the features of remote music tuition?
> Divided gaze
> Interruptions, while not more frequent, became more frustrating
